To help you navigate the IT website, we've done our best to group things by category - to help narrow down what you may be looking for. Answers to your most common questions like, what kind of computer should you buy, how do you access your UMass email account, or how do you reach the IT Service Desk can be found in the dropdowns below! If you cannot find what you are looking for, please use our Get Help link to put in a ticket with TechServices.