Learn more if you are anExisting VPN User (pdf).

A VPN (virtual private network) is a technology solution that allows you to securely connect to university based resources which wouldn't regularly be available from the internet. This connection to the university network is encrypted, and allows you to connect to campus resources 'like you were on the campus network'. Using the VPN, you can access items such as file shares, internal websites and internal applications from either your UMass Lowell owned device or personal device, using the public internet.

Before you can connect to the VPN, you must first install specific 'client software' on each system you intend to connect to the VPN from. The installers for this software (Pulse Secure) are linked to below.

Please view the documents below to learn how to prepare your computer and install the software to connect to the VPN and make the connection. Please contact the IT Service Desk at 978-934-4357 for further assistance.

• Instructions for Microsoft Windows based computers (pdf)
  • empty64bit Windows installer
  • empty32bit Windows installer
• Instructions for Apple macOS based computers (pdf)
  • Apple macOS installer
• Instructions for computers running the Linux operating system (pdf)
  • Ubuntu 'deb' 64bit version
  • Ubuntu 'deb' 32bit version
  • Centos/Fedora/RHEL 'rpm' 64bit version
  • Centos/Fedora/RHEL 'rpm' 32bit version
  • vpnCA file
• Instructions for mobile devices and tablets (pdf)

You will need Adobe Acrobat Reader to view any pdf files. It can be download for free from the Adobe website.