Information Technology is committed to supporting students, faculty & staff with quality technology solutions & services.

Current Updates

HR Direct and Finance: In a communication sent out Monday, August 1, the links for HR Direct and Finance will be updated. We recommend updating your bookmarks to reflect the change. If you have any issues, please contact TechServices by phone: 978-934-4357 or email:

Antivirus: All university computers will be upgraded using to Microsoft Defender Antivirus software. For more information please go to our Antivirus Update webpage.

InTune: InTune will be replacing Ivanti as the software we use to manage, track, and secure your university computer.

This update is installed in the background and requires no action and will have no noticeable impact for the majority of users. In a very few number of cases an icon in the service tray (in the bottom right corner of your computer) will appear (a square with two arrows in a circle, with an orange dot in the corner) showing that there is an update that will require rebooting the computer.

You can select a time for the computer to reboot by right clicking the icon. If you do not select a time within 7 days the computer will select a time for you and reboot then. Again, this process will happen in the background for the majority of users.

If you have any questions, please contact TechServices by phone: 978-934-4357 or email:

IT News

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    ‘Fall Into Recycling’ Returns, Diverting Over 6 Tons from Landfills

    More than 6 tons of appliances, electronics, batteries and more were collected at Fall into Recycling, a popular waste diversion program that contributed to UMass Lowell being named a Top 10 Zero Waste Campus by the Post-Landfill Action Network.
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  • Ten members of the Event Services team pose for a photo in a doorway at UCrossing

    UML Recognized as Leader in Growing Virtual Conference Space

    With virtual and hybrid events becoming a necessity during the pandemic, UMass Lowell’s Hospitality and Event Services team was named Best Virtual Conference Provider by the trade publication Unique Venues. 
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    Remote Teaching Workshops Prep Faculty for Fall’s Virtual Reality

    The Provost’s Excellence in Learning and Teaching summer workshop series was among several ways the university helped faculty prepare for remote instruction this fall. The workshop sessions, led by UML faculty and Information Technology staff, focused on both technical and pedagogical development.
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  • A student reads from a tablet while sitting on a bench

    Cost, Convenience Drive Shift to Digital Textbooks

    To help students save money on textbooks, the UMass Lowell Library offers faculty members a variety of ways to adopt free or low-cost digital textbooks for their courses.