There are two teams that support the Learning Management System. Graduate, Online & Professional Studies (GPS) supports fully online courses, graduate courses, and hybrid courses. Academic Technology supports on-campus and hybrid fall and spring undergraduate courses.
For information about Blackboard Base Navigation, please go to: Blackboard Base Navigation.
Click on the drop-downs below to log into Blackboard.
Graduate, Online and Professional Studies
Phone: 800-480-3190, 24-hour assistance
Live 24-hour chat
Email: onlinelearning@uml.edu (answered during business hours)
On-Campus (Academic Technology)
Phone: 978-934-4357, 24-hour assistance
Email: bbhelp@uml.edu (answered during business hours)
For Password Help: please use the MyPassword website or contact the IT Service Desk during normal business hours.
Warning: UMass email accounts are being targeted with fraudulent phishing scams. DO NOT enter your Campus User ID and password to links emailed to you.