Area Coordinator

Two Residence Life staffers hold the doors to University Suites open during move-in.

The area coordinator at UMass Lowell is a senior staff member in the Office of Residence Life who is responsible for the overall management and supervision of a residential complex. This includes the supervision of student and graduate staff, development of programs, student behavior management, occupancy management, and response to needs of a large building or area. In addition to this the area coordinator serves as the leader to an assigned departmental initiative, process, or committee.


  • Master’s degree in Higher Education Administration, college student personnel administration, or related field
  • 2 years of professional experience in Residence Life
  • 2 years of student staff supervision experience
  • 2 years of experience as a student conduct hearing officer


  • Starting salary: $48,300 for 12 month contract
  • Furnished apartment & University meal plan
  • Benefits

Resident Director

The resident director at the University of Massachusetts Lowell is a senior staff member who supplements and complements the formal education process by enhancing the quality of life in the residence halls; enhancing the educational environment by creating a living and learning experience that will optimize individual growth and foster community development. Working in unison with the student affairs staff, residence hall staff, and student leaders the resident director creates an environment conducive to the intellectual, psycho-social, moral, and cultural growth and maturation of the resident population. Specific responsibilities will depend upon the individual needs of the particular residence hall and the needs of the developing Residence Life program.


  • Bachelor’s degree required, Master’s degree preferred
  • Previous residence life experience
  • Previous experience supervising student staff


  • Starting salary: $43,015 for 12 month contract
  • Furnished apartment & University meal plan
  • Benefits

Professional Employee Benefits

In addition to the compensation listed under each position type, professional staff are entitled to the following benefits.

  • Parking: Resident directors and area coordinators are allocated one reserved parking space and must purchase a staff parking permit. Resident directors and area coordinators may also purchase additional parking permits for any live-in partners.
  • Insurance: As a full time employee at UMass Lowell, you can choose from a variety of medical plans available from the Group Insurance Commission (GIC). Spouses and dependents may also be covered by benefits packages in accordance with insurance plan guidelines. Dental insurance is provided through the professional union.
  • Employee Union SEIU 888: All full time, professional staff positions in Residence Life are members of the SEIU 888 Professional Union. The Union is available for any questions employees have regarding staff contracts.
  • Meal Plan & Housing: All resident directors and area coordinators receive a fully furnished one or two bedroom (depending on area) apartment. Apartments include all utilities, internet, and cable television. Resident directors and area coordinators also receive a campus meal plan.
  • Vacation, Sick Days, and Paid Holidays: Full time employees accrue vacation time at a rate of 20 days per year and sick time at a rate of 15 days per year. In addition to this full time employees also receive three personal days and 13 holiday days (during holidays when university is closed).

Typical Professional Staff Selection and Recruitment Timeline

  • March: NASPA Placement Exchange
  • April: Campus Interviews
  • April/May: Anticipated Offers
  • July: Contract Start Date
  • Application Process
    • A completed application consists of a cover letter, resume, and three professional references.
    • Candidates must apply through the UMass Lowell Human Resources Website
  • Interview Process
    • Sample Interview Schedule
      • Meeting with the Assistant Dean of Student Affairs for Residence Life
      • Meeting with the Dean of Student Affairs
      • Meeting with Students
      • Lunch with current Resident Directors/Area Coordinators
      • Open interview with Student Affairs colleagues
      • Meeting with Residence Life Leadership Team
    • Interview Logistics
      • UMass Lowell will cover travel expenses in advance, including airfare or mileage reimbursement
      • Candidates will be given a room at the UMass Lowell Inn & Conference Center
      • All meals will be included during the interview