How do I order food delivery?

For deliveries (DoorDash, Uber Eats, etc.), use 1291 Middlesex St, Lowell, MA 01851 as the delivery address and include this note for your driver:
“This is a residence hall, Riverview Suites. There is a gate to enter the parking lot. Please press the button at the gate and say you are delivering, and call me upon arrival.”

How do I have packages sent to me?

You can use the free Amazon Lockers on campus at O’Leary Library (Amazon Locker - Moody) and East Campus Garage (Amazon Locker - Enoki).
You can have packages delivered to the university mailroom using the address format below. 
Mailing Address Format:
University of Massachusetts Lowell
Firstname Lastname
RIV-XXXXX - INT/Group Name
100 Pawtucket St.
Lowell, MA 01854

Does UML run shuttles across campus during the summer?

No, UMass Lowell does not operate campus shuttles during the summer. The good news is that LRTA and MBTA bus services remain available for FREE with your UML ID card.

How do I register my non WiFi-standard device (Xbox, PlayStation, etc.)?

If you have a device that requires a MAC address registration (Xbox, PlayStation, smart speakers or other devices that cannot connect to eduroam and only use UMassLowell WiFi), please contact the Intern Housing Team. Include your MAC address, device name, your name, and room number, and we will register the device for you. Do not call UML IT.

What counts as proof of internship or co-op?

Proof of Internship or Co-Op is any official documentation that confirms you have secured an internship or co-op for the applicable term. Acceptable documents include one of the following:

  • An official offer letter from your employer that includes your name, company name, internship or co-op title, and dates of employment (Must be signed)
  • A signed employment agreement or contract outlining your internship or co-op details
  • An official email from your employer confirming your internship or co-op, shown in full with the sender’s email address visible
  • Documentation from your school’s career services or co-op office verifying your placement
All documents must clearly display your name and the internship or co-op dates. Screenshots of informal messages, verbal confirmations, or incomplete documents may not be accepted. If you are unsure whether your document is sufficient proof, feel free to contact us or submit your application with the document you have. If it does not meet the requirements, we will reach out to you directly.
What is included in the bedroom that I will be living in?

Each bedroom includes two twin extra long (XL) beds, two desks, two closets, two drawers and two chairs. Most interns will combine them to make a "mega bed" (a king-sized bed). Any extra furniture they do not want to use, they put under the bed for storage as the beds can be raised easily.

Are alcohol or paraphernalia/smoking allowed?

No. Smoking is prohibited in enclosed workplaces in Massachusetts under the Smoke Free Workplace Law, M.G.L. c. 270, § 22. As a public institution of higher education, the University of Massachusetts Lowell enforces a smoke free and tobacco free campus policy that designates all campus property as tobacco free. Drug paraphernalia is addressed under Massachusetts General Laws c. 94C, § 32I, as well as under applicable university policies. 
Separately, Hospitality and Event Services Intern Housing Policies prohibit alcohol in the residence halls, including individuals who are 21 or older. UMass Lowell also maintains drug and alcohol standards consistent with federal requirements for institutions receiving federal funds under 34 C.F.R. Part 86, in addition to campus policy.
TLDR: No.

Am I able to stay before or extend my stay after advertised dates?

No, unfortunately we are unable to provide housing before the advertised start date or extend housing beyond the advertised end date. 
Housing access is only available for the dates listed for your stay, and we cannot accommodate early arrivals or late departures outside of that window for any reason. If you need to arrive earlier or remain in the area after your housing end date, you will need to make alternate arrangements (such as a hotel).