Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page.

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the Office of Equal Opportunity and Outreach at 978-934-3565.

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department at 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours.

We welcome you to explore the support and other resources available to you on campus. Please feel free to let us know if you would like assistance with any aspect of your participation and inclusion at UMass Lowell.

Support Resources

Sexual Misconduct or Sexual Harassment
Please see the Sexual Violence Prevention & Education pages for a listing of support resources related to sexual misconduct or sexual harassment for faculty, staff, vendors and visitors, including if you are either party to a concern. For more information, including information for students related to their resources, processes, and rights, please see www.uml.edu/Prevent.
Interpersonal Conflicts
If you have a concern about an interpersonal conflict in the UMass Lowell workplace that is not related to equal opportunity, please contact Ruby Carnevale, Director, Talent Management & Employee Relations, 978-934-3464.
Confidential Support for Employees
GuidanceResources Employee Assistance Program
844-393-4983
TDD: 800-697-0353
Online: guidanceresources.com
Company ID: UMASS
Confidential Support For Students 
Counseling Services at the Wellness Center
University Crossing 300
Walk-in or phone appointment
978-934-6800  (anonymous reporting)
Health Services: Wellness Center
University Crossing 300
Walk-in or phone appointment
978-934-4991  (anonymous reporting)
Campus Ministries
University Crossing 360
978-934-2100  (anonymous reporting)

Hard of Hearing?

If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines through the use of a relay operator.