University employees and job applicants are granted certain rights under Title VII of the Civil Rights Act of 1964 and other federal and state laws.

Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page. 

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the Office of Equal Opportunity and Outreach at 978-934-3565. 

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department at 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours. 

GENERALGeneral Information

UMass Lowell recognizes the critical contributions of individuals with diverse abilities to our institutional excellence. The university is committed to ensuring that all aspects of education and employment are accessible to people with disabilities, including invisible, physical and psychological. Please see below for information on requesting a reasonable accommodation for employees.

UMass Lowell's Americans with Disabilities Act (ADA) Guidelines (Covered Individuals with Disabilities) describes equal opportunity rights and prohibits discrimination against people with disabilities, people perceived to be disabled, people who had a disability now in remission, and people who are closely associated with an individual with a disability.

Please contact or call 978-934-3565.

Employee Accommodations

A current employee or a visitor may request a reasonable accommodation by making an appointment with an EOO staff person. The EOO staff person will explain and discuss the interactive process, including receiving any relevant documentation from your health care provider. Your information will be kept confidential.

Please see the request for accommodation form and the Authorization for Release of Medical Information forms

  1. ADAA Request Form (pdf) 
  2. Authorization for Release of Medical Information (pdf)
Emotional Support Assistance Animals for faculty and staff who reside on campus must be approved and registered through Equal Opportunity and Outreach.

Job Applicant Accommodations

Applicants may request a reasonable accommodation. To request a reasonable accommodation in the application process, please contact Human Resources, 978-934-3560. To request a reasonable accommodation for the interview process, please contact EOO.

StudentStudent Accommodations

To learn about UMass Lowell’s services for students with disabilities or to request a reasonable accommodation as a student, contact Disability Services, 978-934-4574.

Campus Visitors

Welcome to UMass Lowell! Here are some resources that may assist you.
Please feel free to contact EOO if we may be of any assistance.
The Accessibility and Accommodations website includes campus maps and other helpful information.
UMass Lowell can provide a temporary HP parking placard for a maximum of 30 days. Please contact an EOO staff person at 978-934-3565.
For parking locations, please see Access Services - Parking Locations.
To help UMass Lowell measure the effectiveness of our outreach and hiring of individuals with disabilities, and in compliance with federal law, we ask employees and applicants for employment to inform us if they have or ever had a disability. Providing this information is voluntary. To do so, please complete this form in either pdf format or Word doc format
Please provide your completed form to EOO. Your information will be maintained confidentially within HR/EOO.


Still have questions? Contact us

Hard of Hearing?

If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines through the use of a relay operator.