University employees and job applicants are granted certain rights under Title VII of the Civil Rights Act of 1964 and other federal and state laws.

Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page.

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the office of Equal Opportunity and Outreach by phone: 978-934-3565.

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department by phone: 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours.

General Information

UMass Lowell recognizes the valuable contributions of individuals with diverse abilities to our institutional excellence. The University is committed to ensuring that all aspects of education and employment are accessible to people with disabilities, including invisible, physical, and psychological. Please see below for information on requesting a reasonable accommodation for employees.

UMass Lowell's Nondiscrimination Guidelines (“Guidelines”) describe equal opportunity rights and prohibit discrimination against people with disabilities, people perceived to be disabled, people who had a disability now in remission, and people who are closely associated with an individual with a disability. The Guidelines also include information on reporting allegations of discrimination on the basis of disability.

Please contact equal_opportunity@uml.edu or call 978-934-3565.

Employee Accommodations

A current employee or a visitor may request a reasonable accommodation and initiate the interactive process by completing the request form, which will be submitted directly to the Office of Equal Opportunity and Outreach (“EOO”), or by contacting the office directly. An EOO staff person will contact the employee and will explain and discuss the interactive process, including requesting any relevant documentation from the employee’s health care provider. All employee medical information will be kept confidential within the Equal Opportunity & Outreach Office.

The interactive process consists of an intake meeting with the employee making the request, a review of the essential job functions as listed in the employee’s position description, and communication with the employee’s supervisor to determine a reasonable accommodation. Reasonable accommodations are those that allow the employee to complete essential job functions without creating undue hardship for the department or the University. Note that supervisors will be informed that an employee meets the requirements for accommodation, but will not be provided with the exact nature of the employee’s medical documentation. 

Please see the Employee Accommodation (ADA) Request Form (includes the the Authorization for Release of Medical Information form).

Emotional Support Assistance Animals for faculty and staff who reside on campus must be approved and registered through the Office of Equal Opportunity and Outreach.

Job Applicant Accommodations

Applicants may request a reasonable accommodation. To request a reasonable accommodation in the application process, please contact Human Resources through Ask Human Resources (AskHR), UMass Lowell. To request a reasonable accommodation for the interview process, please contact equal_opportunity@uml.edu or call 978-934-3565.

Student Accommodations

To learn about UMass Lowell’s services for students with disabilities or to request a reasonable accommodation as a student, contact Disability Services, 978-934-4574.

Campus Visitors

Welcome to UMass Lowell! Here are some resources that may assist you.

Please feel free to contact equal_opportunity@uml.edu or call 978-934-3565 if we may be of any assistance.

The Accessibility and Accommodations website includes campus maps and other helpful information.

UMass Lowell can provide a temporary HP parking placard for a maximum of 30 days. Please contact an EOO staff person at 978-934-3565.

For parking locations, please see Access Services - Parking Locations.

Questions?

Still have questions? Contact us. 

Hard of Hearing?

If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines through the use of a relay operator.