Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page. 

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the Office of Equal Opportunity and Outreach at 978-934-3565. 

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department at 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours. 

After a concern has been reported, EOO may need to contact you for additional information and share your options with you in more depth.
Questions? Please contact our EOO Office at 978-934-3565 or via email at Equal_Opportunity@uml.edu. 

Report to UML Police

University Crossing, 220 Pawtucket St., Suite 170, Lowell, MA 01854
Email: Police@uml.edu
To report a crime, please contact the UML Police.
Confidentiality can be requested.
  • Emergency: Internal UML Call: 4-4911 | External Call: 978-934-4911
  • Non-Emergency: Internal UML Call: 4-2398 | External Call: 978-934-2398

Report a Concern Externally

You may contact the following state or federal agencies to file an external complaint.
  • The Massachusetts Commission Against Discrimination (MCAD)
    One Ashburton Place
    Sixth Floor, Room 601
    Boston, MA 02108
    617-994-6000 | TTY: 617-994-6196
  • The U.S. Equal Employment Opportunity Commission (EEOC)
    John F. Kennedy Federal Building
    Boston, MA 02203
    800-669-4000 | TTY: 800-669-6820
  • Office for Civil Rights (OCR)
    Boston Office
    U.S. Department of Education
    33 Arch St., Suite 900
    Boston, MA 02110-1491
    617-289-0111 | TDD: 877-521-2172
Note: If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines using a relay operator.