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Health Services

Health Services exists to provide accessible, affordable, quality healthcare to University of Massachusetts Lowell students, with a particular focus on wellness and prevention.

How We Can Help

As part of the Wellness Center, Health Services provides diagnosis and treatment of episodic illnesses such as headache, colds, sore throats, mono, nausea, vomiting, rashes, sprains, vaginitis and urinary tract infections, etc. We provide evaluation and treatment of minor injuries as well as gynecologic care, contraceptive management and counseling, diagnosis and treatment of sexually transmitted infections, health and wellness counseling, the administration of immunizations and laboratory work.

Corona Virus Update

UMass Lowell Health Services and Environmental and Emergency Management are actively monitoring the rapidly evolving coronavirus (Covid 19) situation. The World Health Organization has deemed this a health emergency of international concern.  

Recognizing that information changes rapidly, please visit the Mass. Department of Public Health Coronavirus page for the most up-to-date information.  

The Centers for Disease Control (CDC) continues to describe the immediate risk to the American public as low and recommends everyday preventive actions to stop the spread of germs which also includes the widespread influenza virus. The Federal government instituted new travel restrictions for persons returning to the US from China on 2/2/2020. Current cases in the US have been persons who traveled from Hubei province or who were close household contacts of infected persons returning from there. There has been no general community spread of the illness in the US. 

  • Wash your hands often with soap and water for at least 20 seconds. 
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • Avoid close contact with people who are sick. 
  • Stay home when you are sick. 
  • Remain at home until you are fever free for 24 hours without using fever reducing medications. 
  • Cover your cough or sneeze with a tissue or sleeve, then throw the tissue in the trash. 
  • Clean and disinfect frequently touched objects and surfaces. Standard cleaning and disinfectant products are effective.  

Persons who have fever, cough, and shortness of breath and who have traveled from China within the past 14 days should remain in their residence and contact their local health care provider immediately.  Persons without symptoms who have traveled from China in the last 14 days should closely monitor their health status and follow the above directions if they develop symptoms. They do not require isolation or testing at this time.  

If you have questions, please consider reaching out to staff at the Wellness Center, wellness_center@uml.edu, who are ready, willing and able to discuss the most up to date information and guidance. For further up-to-date information on this rapidly changing situation, please reference the CDC website or the Massachusetts Department of Public Health

Influenza

Refer to the Health Services self-care instructions for influenza treatment recommendations. More information can be found under Health Advisories.

Patient Portal: Step 1 - Set Up Your UMass Lowell Email

HEALTH SERVICES PATIENT ONLINE PORTAL

Our new patient portal provides students with the ability to electronically submit health forms and immunization documents required by Massachusetts law. Students will also be able to view portions of their medical record, access health education information, and receive secure messages from their Wellness Center medical provider.

Newly enrolled students should access the patient portal to complete their online Health Forms and upload required medical documents.

Deadlines:

  • August 1 for Fall enrollment
  • January 1 for Spring enrollment

Need To Reach Us?

A male student gets his glands and throat checked at Student Health Services.

By Appointment: 978-934-6800
By Fax: 978-934-3080
After-hour emergency, call UMass Lowell Police at 978-934-4911
Email: health_services@uml.edu, NOTE: email is not confidential.

Appointments

Appointments are made by phone at 978-934-6800. Our Wellness Center Assistants will make every effort to accommodate your class schedule.

Late Policy

In order to provide all of our students with timely quality care we are not able to see students who arrive after their scheduled appointment time at Health Services. Students arriving late will need to reschedule their appointment to another time.

Hours

  • Monday - Thursday: 8:15 a.m. - 4:45 p.m.
  • Friday: 9:15 a.m. - 4:45 p.m.

The Wellness Center observes university procedures and will not be open if the university is closed for a holiday, inclement weather, partial shutdown periods, or other urgent situations.

Helpful Links