GuidanceResources, the university’s Employee Assistance Program. There are two ways to access your GuidanceResources benefits:
- Call 844-393-4983. You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
- Visit the GuidanceResources website. You will need to Register and create a User Name and Password. Your organizational web ID is UMASS.
The EAP includes:
- 24/7 short counseling by phone
- Referral to counseling services - the first three are free, per issue
Center for Hope and Healing (formerly Greater Lowell Rape Crisis Ctr.)
144 Merrimack St., Ste 304
Lowell, MA 01852
Hotline (24 hrs): 800-542-5212
- Lowell Police Department
50 Arcand Drive, Lowell, MA 01852
978-937-3200 - Lowell General Hospital (Sexual Assault Nurse Examiner (SANE) Certified)
295 Varnum Ave., Lowell, MA 01854
978-937-6000 - University Police Rape Line978-934-4213
- 41 Hurd St., Lowell, MA 01852
*Assistance with protective orders - Victim/Witness Advocacy - Middlesex District Attorney's Office151 Warren St., Lowell MA 01852781-887-8900