If you're having trouble with the Student Information System (SiS), there are several offices available to help.

Logon/Access (Security), network and connectivity to the application, desktop/browser issues
Campus Help Center 
978-934-4357 (HELP)

Course catalog, schedule of classes, registering for a class, grading, transcripts, financial aid, student billing
The Solution Center

Online learning access
Online and Continuing Education

Advising, self-service support
Centers for Learning