Information Security is focused on ensuring the confidentiality, integrity, and availability of UMass Lowell's information assets.

Maintaining the safety of information assets is vital to the educational, research, and operational mission of UMass Lowell. We provide an array of protections to address the varying levels of risk.

The Information Security organization oversees UMass Lowell's efforts to:

  • Protect information assets and develop operational controls to comply with information-related laws, regulations, and policies
  • Promote quality and integrity of information security throughout the university
  • Build a culture of information security awareness

Report Information Technology (IT) Security Incidents: Your Quick Action Can Protect the Entire Campus

How to report:

For Suspicious Emails:

  • Use the Report Phish or PhishAlarm button in the Outlook ribbon, or the yellow Report Suspicious bar at the top of the email

Don't Wait:

  • Reporting immediately can help limit impact
  • All users have a duty to report under UMass Lowell (UML) policies
  • Don't rely on emails, chat messages, or voicemails for individual IT staff; these methods can miss critical tracking or delay response if your contact is unavailable or out of the office

Confidential or Sensitive Issue?

  • You can submit your incident report without confidential details and request a call from Information Security