Video Instructions

Students must provide and verify their emergency contact and address information yearly so that the University has up-to-date information.

Your emergency contact is the person who will be notified if you've been involved in an emergency. Do not list yourself as your emergency contact.

How to Remove the Hold (Job Aid)

Removing the hold is a two-step process.

  1. In SIS, under Personal Information, select Emergency Contacts. Review and edit your emergency contacts as appropriate and then check the box to certify.
  2. Then, also under Personal Information, select Addresses. If you have a local address that is different than your permanent address or a campus residence hall, please verify or add that information as appropriate then check the box to certify.

Your hold will be removed when you have reviewed & certified both. 

Step 1: Certify Your Emergency Contact

  1. Log in to SIS with your campus user ID and password, which is the same as your campus email first_last@student.uml.edu
  2. On your Student Center page, click on Personal Information.
  3. Click on Emergency Contacts.
  4. Emergency contacts will be listed in a table. For each row, Edit and Delete buttons will be listed in the Update column.
  5. If no contacts are listed, click Add an Emergency Contact to add a new contact.
  6. Once your contacts are up-to-date, select a primary contact by clicking Select in the Primary Contact column. If there is only one contact listed, it will be selected by default.
  7. Click on Check the box to certify accuracy.
  8. Click Accept Certification and Remove Hold.
  9. Click OK.
  10. The hold will not be removed until you have also certified your address information.

Step 2: Certify Your Address

  1. Log in to SIS with your campus user ID and password, which is the same as your campus email first_last@student.uml.edu
  2. On your Student Center page, click on Personal Information.
  3. Click on Addresses.
  4. Addresses will be listed in a table. Click Edit beside an address to update.
  5. Click Add a new address to add an alternate address.
  6. Click on Check the box to certify accuracy.
  7. Click Accept Certification and Remove Hold.
  8. Click OK.
  9. After certifying both emergency contact and address information, the hold will be removed. You can verify by returning to the home screen and clicking Holds.