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Contact The Solution Center & Hours

The Solution Center gives you the tools and information you need to register, pay your bill, or apply for financial aid allowing you to stay focused on being a student.

We encourage you to contact us if you can't find what you are looking for on the website.

Modified HOURS

Drop-In Service Hours:

  • Friday, January 10: 12 p.m. - 5 p.m.

Phone Service Hours:

  • Friday, January 10: 12 p.m. - 4 p.m.


Drop-In Service Hours:

  • Monday - Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 10 a.m. - 5 p.m.

Phone Service Hours:

  • Monday - Thursday: 8:30 a.m. - 4:30 p.m.
  • Friday: 10 a.m. - 4 p.m.


  • Spring/Winter Invoices: We anticipate invoices will be available by January 9, 2020.
  • New Payment Vendor: We are excited to announce for Spring 2020 the university will be partnering with a new paymnet vendor, Flywire. Please monitor your student email over winter break for more information and details on when the system will be available for payment plan sign-up.
  • 2020/2021 FAFSA Reminder: The new 2020/2021 FAFSA application is now available and can be completed using your 2018 tax information. Please log onto the Federal Student Aid website¬†and complete the application prior to the March 1 priority deadline.


Please mail all financial aid, billing or registration related inquiries to:

University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
Fax: 978-934-2041

Contact Us

Phone: 978-934-2000