We encourage you to contact us if you can't find what you are looking for on the website.
The Solution Center gives you the tools and information you need to register, pay your bill, or apply for financial aid allowing you to stay focused on being a student.
Self-Service: Please visit our Frequently Asked Questions (FAQ) page for answers to our most common questions.
University Crossing Drop-In Service Hours:
- Monday – Thursday: 8:30 a.m.-4:30 p.m.
- Friday: 10 a.m.-4:30 p.m.
Email Assistance: TheSolutionCenter@uml.edu
Please mail all financial aid, billing or registration related inquiries to:
University of Massachusetts Lowell
The Solution Center
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
This list of UMass Lowell offices and contacts are designated to provide assistance to current and prospective students.