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Exterior of Umass Lowell Solution Center, group of students getting assistance at desk and computers from Solution Center members.

Contact Us & Hours of Operation


The Solution Center Summer hours are as follows during the dates of May 30 - Aug. 18:

Drop-In Service Hours:
  • Monday - Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 10 a.m. - 5 p.m.

Phone Service Hours:

  • Monday - Thursday: 8:30 a.m. - 4:30 p.m.
  • Friday: 10 a.m. - 4:30 p.m.

The Solution Center is available to assist all students regarding registration, student records, financial aid, and billing inquires. Please contact us by email, phone, or visit in-person on the first floor of University Crossing.

Phone: 978-934-2000

Please mail all financial aid, billing or registration related inquiries to:

University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
Fax: 978-934-2041