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Contact The Solution Center & Hours

The Solution Center gives you the tools and information you need to register, pay your bill, or apply for financial aid allowing you to stay focused on being a student.

We encourage you to contact us if you can't find what you are looking for on the website.

Modified Hours

Drop-In Service Hours:

The Solution Center in University Crossing will be closed to the public until further notice. You may email us at: or contact us via phone for assistance.

Phone Service Hours:

  • Please call the Solution Center at 978-934-2000 for current hours of operation.


Please mail all financial aid, billing or registration related inquiries to:

University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
Fax: 978-934-2041

Contact Us

Phone: 978-934-2000

This list of UMass Lowell offices and contacts are designated to provide assistance to current and prospective students.