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Exterior of Umass Lowell Solution Center, group of students getting assistance at desk and computers from Solution Center members.

Contact The Solution Center & Hours

The Solution Center gives you the tools and information you need to register, pay your bill, or apply for financial aid allowing you to stay focused on being a student.

SiS Downtime

Please be advised that SiS will be unavailable during a system upgrade on the following dates and times:

  • July 20 at 5 p.m. - July 22 at 3 p.m.
  • July 27 at 5 p.m. - July 29 at 3 p.m.

We encourage you to contact us if you can't find what you are looking for on the website.

Summer 2018 Semester Hours

Drop-In Service Hours:

  • Monday - Thursday: 8:30 a.m. - 5 p.m.
  • Friday: 10 a.m. - 5 p.m

Phone Service Hours:

  • Monday - Thursday: 8:30 a.m. - 4:30 p.m.
  • Friday: 10 a.m. - 4 p.m.


Please mail all financial aid, billing or registration related inquiries to:

University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
Fax: 978-934-2041

Contact Us
Phone: 978-934-2000