The Solution Center gives you the tools and information you need to register, pay your bill, or apply for financial aid allowing you to stay focused on being a student.
We encourage you to contact us if you can't find what you are looking for on the website.
NOTE: The Solution Center will be closed between 11 a.m. - 2 p.m. on Thursday, May 26, 2022.
Email Assistance: TheSolutionCenter@uml.edu
Self-Service: Please visit our FAQ for answers to our most frequently asked questions.
University Crossing Drop-In Service Hours: Monday – Thursday: 8:30 a.m.-4:30 p.m.; Friday 10 a.m.-4:30 p.m.
Phone Service Hours: Please call 978-934-2000 for our current hours of operation.
Please mail all financial aid, billing or registration related inquiries to:
University of Massachusetts Lowell The Solution Center University Crossing 220 Pawtucket St., Suite 131 Lowell, MA 01854-5141 Fax: 978-934-2041
Email: TheSolutionCenter@uml.eduPhone: 978-934-2000
This list of UMass Lowell offices and contacts are designated to provide assistance to current and prospective students.