Set Up Wifi for Windows

Video Instructions For Windows Devices

If you've NEVER connected this device to eduroam, you may skip to step 2.

  1. Click the Wi-Fi icon on your system tray, right click eduroam, and click Forget.
  2. Connect to the UMassLowell Wi-Fi network.
  3. Open your web browser, navigate to Eduroam Device Configuration webpage, choose Windows Device then click Get Started Now.
  4. Log in with your UMass Lowell email and password.
  5. Click the Start QuickConnect button, which will begin a download.
  6. Once the program has been downloaded, run the program. If a prompt appears asking for permission to run, click Run. If a prompt appears saying Windows protected your PC, click More Info and then Run Anyway.
  7. When the program loads, click Next and wait for a prompt asking you to confirm that you want to install the certificate. Click Yes.
  8. When this is finished, click Connect and wait for the program to connect you to eduroam.
    Note: If ArubaQuickConnect seems to be stuck on this step, you may need to manually select the certificate to use by opening your list of Wi-Fi networks, selecting eduroam, and selecting the certificate assigned to your UMass Lowell email address.
  9. The program will display a connection summary when connected successfully. At this point you may exit the program and may delete it from your computer if you wish.

How to forget a Wi-Fi network:

Click the Wi-Fi icon on your system tray, right click the network, and click Forget.

NOTE: Multiplayer online gaming is only fully supported on game consoles connected to the UMassLowell network.

Game consoles connected to the wired network may not work properly when used in network-based multi-player gaming.

Other devices connected to the wireless or wired network (i.e. laptop or desktop computers) may not work properly when used in network-based multi-player gaming.

This limitation is due to the way game and game console manufacturers have designed head-to-head communication requirements. These are designed for consumer home networks, not large enterprise or university networks.