If you do not believe that your needs are being adequately or appropriately met, you are encouraged to meet with Disability Services. We will work with you on a case-by-case basis to attempt to resolve your concerns when feasible within the limits established by law for the provision of reasonable accommodations.  

Internal Process

If you have a concern or complaint that your rights under the Americans with Disabilities Act have not been met, you may email equal_opportunity@uml.edu or call 978-934-3565.
External Process:
  • U.S. Department of Education - Office for Civil Rights, 5 Post Office Square, 8th Floor, Boston, MA 02109-3921,  Phone: 617-289-0111, TTY: 800-877-8339,  email: OCR.Boston@ed.gov
  • U.S. Equal Employment Opportunity Commission - John F. Kennedy Federal Bldg., 475 Government Center, Boston, MA 02203, Phone: 800-669-4000, TTY: 800-669-6820
  • Massachusetts Commission Against Discrimination - 436 Dwight Street, Room 220, Springfield, MA 01103, Phone: 413-739-2145