Voice Services

UMass Lowell has moved to Microsoft Teams for its Unified Communications solution.

Skype for Business is only supported for legacy connections. if you need assistance with Skype for Business, please contact TechServices at help@uml.edu or 978-934-4357.

UMass Lowell has seen steady growth in its faculty, staff and student populations in recent years. New academic buildings have opened, residential halls are opening this fall with a new garage as well as a new University Crossing building opening soon. This continued growth has necessitated an expansion in our telecommunications systems.

Emergency Phones on Campus
An emergency telephone network has been in place since 2005. Along with over 120 strategically placed emergency blue phones throughout the University that ring directly to campus police, we have an updated e911 system that can pinpoint exact locations of each phone when a 911 call is initiated. Lowell Police are called when a 911 call is placed, while simultaneously alerting campus police of the emergency in progress.