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Remote Access

Usage of the UMass Lowell VPN requires multi-factor authentication using DUO. If you are not currently enrolled in DUO for other applications such as HR Direct, please do so first by visiting the Multi-Factor Authentication website.

Virtual Private Network (VPN)

Learn more if you are anExisting VPN User (pdf).

A VPN (virtual private network) is a technology solution that allows you to securely connect to university based resources which wouldn't regularly be available from the internet. This connection to the university network is encrypted, and allows you to connect to campus resources 'like you were on the campus network'. Using the VPN, you can access items such as file shares, internal websites and internal applications from either your UMass Lowell owned device or personal device, using the public internet.

Before you can connect to the VPN, you must first install specific 'client software' on each system you intend to connect to the VPN from. The installers for this software (Pulse Secure) are linked to below.

Please view the documents below to learn how to prepare your computer and install the software to connect to the VPN and make the connection. Please contact the IT Service Desk at 978-934-4357 for further assistance.