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Certificate Programs

Gain career-building skills when you enroll in UMass Lowell Certificate Programs.

7 Habits of highly effective people certificate program

Based on the proven principles found in Dr. Stephen R. Covey’s best-selling business book, The 7 Habits of Highly Effective People. This program helps your organization achieve sustained superior results by focusing on making individuals and leaders more effective. Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities. This 10.5 hour program will be offered from 8:30 a.m. to Noon on October 9, 16 and 23. Participants must commit to the entire sequence of dates and times to receive a certificate.

Career Development Certificate Program

The workshops in this series offer participants with ways to enhance their professional skills along with an introduction to LinkedIn for Beginners and advanced users. Participants must attend 3 out of the 4 workshops in order to receive a certificate. This certificate program is facilitated by the Career Services & Cooperative Education Center.

Effective Communication Skills Certificate Program

This series is offered both as in-depth learning opportunities and as individual workshops that employees can register for to support growth in specific topic areas. Participants must attend 4 out of the 7 workshops to receive a certificate.

University Budgeting Certificate Program

The Budget Office series covers essential budgeting skills and responsibilities including campus practices for creating and monitoring a budget. Participants are not required to attend all 3 sessions, however, you must attend all 3 sessions to receive a certificate.

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7 Habits of Highly Effective People

Based on the proven principles found in Dr. Stephen R. Covey’s best-selling business book, The 7 Habits of Highly Effective People. This program helps your organization achieve sustained superior results by focusing on making individuals and leaders more effective. Participants gain hands-on experience, applying timeless principles that yield greater productivity, improved communication, strengthened relationships, increased influence, and laser-like focus on critical priorities. This 10.5 hour program will be offered from 8:30am to noon on October 9th, 16th, and 23rd. Participants must commit to the entire sequence of dates and times to receive a certificate.

10/9/2019 8:30 AM - 12:00 PM WAN-305 Register
10/16/2019 8:30 AM - 12:00 PM WAN-305 Register
10/23/2019 8:30 AM - 12:00 PM WAN-305 Register

CD1: Play to Your Strengths

Not everyone approaches the same job the same way. We each bring our own strengths to our work responsibilities. Studies have shown that using your strengths in work leads to greater job satisfaction. Learn how to identify and put into practice your strengths.

2/26/2019 9:00 AM - 11:00 AM UCC-255 Register

CD2: Resume Writing

Whether it has been 5 days or 25 years since you last wrote a resume, this workshop provides participants with actionable advice on writing a resume that reflects both your career goals and the needs of the employer.

3/12/2019 9:00 AM - 11:00 AM UCC-255 Register

CD3: LinkedIn Lab

Join us for a hands-on session on using the world’s most powerful online networking platform, LinkedIn. From developing your first profile to using some advanced features, this program provides the tools to make the most of your LinkedIn network. Please note: A limited supply of laptops will be available on a first-come/first-serve basis for this workshop. Therefore, it is suggested that participants bring their own laptops for this session.

3/28/2019 9:00 AM - 11:00 AM UCC-490 Register

CD4: Learn How to Interview Like A Pro

Learn how to tell the story behind your resume. An interview is a chance for you and the interviewer to dive into your experience and the stories that demonstrate the knowledge, skills and traits you have. This workshop provides participants with insight on interviewing strategies. Come prepared to practice as well.

11/5/2019 9:00 AM - 11:00 AM UCC-255 Register

ECS1: DiSC I - Understanding Behavioral Styles Workshop

Appreciating and valuing different work and communication styles. Learn about yourself and your behavioral styles in the workplace and strategies to be more effective when working with your team.

2/14/2019 9:00 AM - 12:00 PM WAN-305 Register

ECS2: Presenting at Work Workshop

This workshop explores skills for a more effective delivery in meetings, conferences and general public events. It is appropriate for both beginners and experienced speakers who are seeking a refresher. We'll begin by establishing a benchmark for each participant. Then, we will discuss the physical elements - eye contact, voice and other non-verbal skills - that promote a greater sense of dynamism, confidence and credibility while presenting a message. As time allows, we may also touch on the effective use of visual aids and taking questions from an audience. The sessions are designed to be highly participatory and fast moving. There will be numerous exercises and some video recording designed to reinforce skills learned.

3/20/2019 8:30 AM - 12:00 PM UCC-158, UCC-156 Register

ECS3: DiSC II - Understanding Your Style & Conflict

Fight or flight? In reality, there are more than just two responses to conflict. Each of us, and each DiSC style, reacts to conflict in a unique way. We have our own goals, our own fears, and our own ways to get what we need. This module helps participants understand their reactions to conflict and how these reactions affect those around them. It also helps them discover more constructive ways to deal with conflict. PLEASE NOTE: Prerequisite - DiSC I - Understanding Behavioral Styles (Part 1)

4/19/2019 9:00 AM - 12:00 PM WAN-305 Register

ECS4: Managing Conflict in the Workplace Workshop

Workplace conflicts can happen all too often and be a barrier to our working effectively and collaboratively. In this program we will identify when it is crucial to address a conflict and when it is best to ignore a conflict; how to structure and begin a productive conversation with another; key tools for effectively resolving conflict including the four key elements of a learning conversation and the “your turn first” model will be covered.

6/27/2019 9:00 AM - 11:30 AM WAN-305 Register

ECS5: Emotional Intelligence Workshop

Enhance your self-awareness and make emotions work for you to build more productive relationships, professionally and personally. In this course, you will develop and enhance skills that will positively impact your work and tap into a whole new level of achievement in your career. How you will benefit: recognize the impact that EI abilities have on your professional development and career; assess your own EI abilities; and create an action plan for continued EI self-development.

8/22/2019 9:00 AM - 12:00 PM WAN-305 Register

ECS6: Welcome to Fierce Conversations

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life - any single conversation can. A fierce conversation is one in which we come out from behind ourselves into the conversation and make it real. Learn and apply the 7 principles of fierce conversations to overcome barriers to meaningful communication, increase clarity and improve understanding and handle strong emotions.

9/26/2019 9:00 AM - 12:00 PM WAN-305 Register

ECS7: Managing Up Workshop

Are you looking for tips on how best to talk with your managers about your working relationship and what needs to get done? Do you need help with juggling demands from multiple managers and discussing the realities of your workload? The relationship between an employee and his/her supervisor is a critical one. In this workshop, you will learn tools and techniques to better understand your manager's goals and preferred work style. This is a great workshop for those who want to increase their effectiveness by maximizing their relationships with their supervisors.

11/20/2019 9:00 AM - 12:00 PM WAN-305 Register

UB1: Budget Overview/Basic Finance

This session provides you with basic finance set up and terminology, chart fields and the set up and tips on managing your general operating budgets. This session is mandatory if you plan on attending the next two sessions: UB2: Campus Budget & Accounting Practice and UB3: Manage Your Budget.

2/6/2019 9:00 AM - 12:00 PM WAN-305 Register

UB2: Campus Budget & Accounting Practice

This session will help you on how to manage your fund balance budgets, non-sponsored project budgets and reporting to aid with management of all budgets. Please note: participants MUST attend the Budget Overview/Basic Finance Session (on Feb. 6th) before attending this session.

2/13/2019 9:00 AM - 12:00 PM WAN-305 Register

UB3: Manage Your Budget Workshop

This session provides three 1 hour presentations on payroll, procurement services and grants. Please note: participants MUST attend the Budget Overview/Basic Finance Session (on Feb. 6th) before attending this session.

2/20/2019 9:00 AM - 12:00 PM WAN-305 Register

Past Program Offerings

ECS1: Presenting at Work Workshop

This workshop explores skills for a more effective delivery in meetings, conferences and general public events. It is appropriate for both beginners and experienced speakers who are seeking a refresher. We'll begin by establishing a benchmark for each participant. Then, we will discuss the physical elements - eye contact, voice and other non-verbal skills - that promote a greater sense of dynamism, confidence and credibility while presenting a message. As time allows, we may also touch on the effective use of visual aids and taking questions from an audience. The sessions are designed to be highly participatory and fast moving. There will be numerous exercises and some video recording designed to reinforce skills learned.

ECS3: Managing Challenging or Difficult Situations Workshop

Coping with difficult situation is a tough job at best, but the fact is that we all come in contact with these feelings and consequences that result from repeated encounters with difficult situations are most often cited as a major cause of work-related stress. In order to maintain a respectful and health workplace, it is crucial that we be able to identify and manage these challenging situations in the workplace.

ECS6: Your Positivity Advantage

Want to flourish at work? Whether you are an optimist, pessimist or somewhere in between, come explore the many practical and science-backed principles of authentic positivity to ignite your enthusiasm, satisfaction and happiness at work. Learn how to flip the negativity (like the daily frustrations or that difficult person) through adopting a new optimistic and resilient mindset. Awaken awareness of the automatic negative thoughts that impact one’s attitude. Take a journey to investigate the meaning you experience at work and let it inspire you to perform at your very best. Enjoy an exploration of unearthing the positives as well as discovering ways to savor them. Walk away with a tool kit of simple-to-use skills you can adopt immediately to absorb and spread positivity as a way to enhance your well-being at work and at home.

ECS7: Managing Conflict in the Workplace Workshop

Workplace conflicts can happen all too often and be a barrier to our working effectively and collaboratively. In this program we will identify the upside and downside of the 4 primary conflict styles and explore how to manage conflict effectively, including the four key elements of a learning conversation.

UB3: Manage Your Budget

This session provides you with all you need to know about your Research Budgets.