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Workplace Learning & Development

UMass Lowell offers a wide variety of programs to help you build skills for the role you have today, and to help foster your career growth and personal development.

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The Workplace Learning & Development team provides the resources to achieve your personal and professional goals. These resources include but are not limited to: training classes and workshops, management and team development programs, and certificate programs.

Most of the courses have a capacity of 20 participants and will be filled on a first-come, first-served basis. Participation is on a voluntary basis, with supervisory guidance. Please note, as we are not fully back on campus, all programs will be facilitated via Zoom.

Employees should discuss any training plans and dates with their supervisor to ensure there is adequate coverage. To the extent that it is possible and practical, supervisors should encourage their staff to attend.

We are pleased to offer the following NEW programs:

  • Effective Communications Skills:
    • Managing Your Emotions in the Workplace
    • How to Manage Change
    • How to Improve Communication Skills
    • Developing Grit-Strategies for Success in Work and Life
    • Using Reason to Resolve Conflict
  • Diversity & Inclusion:
    • Step Up, Stand Up Active Bystander Training
    • Leading a Community of Respect, Engagement & Inclusion at UMass Lowell (Managers)
    • Building a Community of Respect, Engagement & Inclusion at UMass Lowell (Staff)
  • Management Development:
    • Managing Staff through Stressful Situations
    • Building Resiliency
    • How to Build Workplace Motivation and Morale
    • Initiating Difficult Conversations
    • How to Use Conflict as Opportunity
    • Being Adaptive in an Every Changing World
    • How to Make Better Decisions with Critical Thinking
  • Training Classes & Workshops:
    • The Impact of Attitude on Work and Life

Please click on each of the different categories under 'View All Programs' for detailed descriptions for all of these programs and all our other programs back by popular demand.

Please email: should you have any questions.

Upcoming Programs