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Report A Concern

Report A Concern

Using this online report form, you may report an incident WITH OR WITHOUT YOUR NAME. If you provide your name and contact information, our office will contact you to schedule an intake meeting to learn more about your concerns. Please note that you are welcome to bring a support person to this meeting.
Our office reviews online reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department, 978-934-4911.
All employees must report a concern of which they learn, within 24 hours, including the names, dates, time and location of the incident(s), and your contact information.
Please be aware that after you report a concern online, EOO will need to meet with you to learn more about your concerns and to share with you your options in more depth.
Note: If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines through the use of a relay operator.
Questions? Email Equal Opportunity & Outreach or call 978-934-3565, fax: 978-934-3032, Wannalancit Mills, Suite 301, 600 Suffolk St., Lowell MA 01854

Report a Concern Directly (Non-Confidential)

You have the option to report directly to the following individuals. Please note that if you wish to file a formal complaint, you will be asked to meet with an investigator.
Title IX Coordinator and Section 504/ADA Coordinator for faculty, staff, students, vendors, visitors and others:
Clara I. Reynolds, J.D., Associate Vice Chancellor, Equal Opportunity and Outreach and Diversity & Inclusion, Wannalancit Mills, 600 Suffolk St., Suite 301, Lowell, MA 01854, 978-934-3565.
As Title IX Coordinator, Clara I. Reynolds responds to questions related to Title IX and has oversight of all complaints related to sexual harassment, sexual assault, domestic violence, dating violence, and stalking.
As Section 504/ADA Coordinator, she oversees accessibility matters and requests for accommodation.
To report a concern regarding a FACULTY MEMBER, STAFF, VENDOR, CONTRACTOR OR OTHER THIRD PARTY related to any of the equal opportunity protected categories, including sexual misconduct that is not covered by the definition of sexual harassment, contact:
Equal Opportunity and Outreach, Phone: 978-934-3565, Fax: 978-934-3032, Wannalancit Mills, Suite 301, 600 Suffolk St., Lowell MA 01854. 
Rebecca Currie, Assistant Director, Human Resources and Equal Opportunity & Outreach, Deputy Title IX Coordinator, Wannalancit Mills, 600 Suffolk St., Suite 301, Lowell, MA 01854, 978-934-3563.  
Donna Vieweg, Assistant Director, Human Resources and Equal Opportunity & Outreach, Deputy Title IX Coordinator, Deputy Section 504/ADA Coordinator, Wannalancit Mills, 600 Suffolk St., Suite 301, Lowell, MA 01854, 978-934-3566.
To report a concern regarding a STUDENT or for questions regarding student conduct, including inappropriate behavior based on sexual harassment, sexual assault, domestic violence, dating violence, and stalking:
Ann Ciaraldi, Associate Dean of Student Affairs, Deputy Title IX Coordinator, University Crossing, 220 Pawtucket St., Suite 200, Lowell, MA 01854, 978-934-2100.
Kate Legee, Director, Student Conduct & Prevention, University Crossing, 220 Pawtucket St., Suite 200, Lowell, MA 01854, 978-934-5328.
Michael Coughlin, Associate Director, Student Conduct & Prevention, Deputy Title IX Coordinator, University Crossing, 220 Pawtucket St., Suite 200, Lowell, MA 01854, 978-934-5096.
Sandra Roecker, Senior Associate Athletic Director/SWA, Deputy Title IX Coordinator, Costello Athletic Center, One University Ave., Lowell, MA 01854, 978-934-6805.

Report to UML Police (Confidential or Non-Confidential)

If you report sexual assault or domestic violence directly to the UMass Lowell Police Department, you may request confidentiality, so that the matter will not be reported to the university for a Title IX review.

UMass Lowell Police Department

To report a crime, please contact the police.

  • Emergency: from a university phones - dial 44-911; from a cell phone - call 978-934-4911
  • Non-Emergency: from a university phone - dial 4-2398; from a cell phone - call 978-934-2398
  • University Crossing, 220 Pawtucket St., Suite 170, Lowell, MA 01854
  • Email: Police@uml.edu

The UMass Lowell Police Department strongly advocates that a person subjected to sexual assault, domestic violence, dating violence or stalking report the incident in a timely manner. Time is a critical factor. Filing a police report will not obligate you to prosecute, nor will it subject you to scrutiny or judgmental opinions from officers. Filing a police report will:

  • Ensure that a person subjected to sexual assault receives the necessary medical treatment and tests, at no expense to the person;
  • Provide the opportunity for collection of evidence helpful in prosecution, which cannot be obtained later (ideally a person subjected to sexual assault should not wash, douche, use the toilet, or change clothing prior to a medical / legal exam)
  • Ensure the person subjected to sexual assault has access to free confidential counseling from counselors specifically trained in the area of sexual assault crisis intervention.

Report a concern (Confidential)

To discuss or report your concerns without the university reviewing them, you have the following confidential options. You may also Report a Concern online without providing your identifying information.

For Students 

For Employees

GuidanceResources Employee Assistance Program offers many resources, information and services , including counseling. There are two ways to access your GuidanceResources benefits:

  1. Call 844-393-4983, TDD: 800-697-0353. You'll connect to a counseling professional who will listen to/read your concerns and can guide you to the appropriate services you require.
  2. Visit the GuidanceResources website. You will need to Register and create a User Name and Password. Your organizational web ID is UMASS.

Report a Concern Externally

At any time, you may contact the following state or federal agencies to file an external complaint.
The Massachusetts Commission Against Discrimination (MCAD)
One Ashburton Place
Sixth Floor, Room 601
Boston, MA 02108
617-994-6000
TTY: 617-994-6196
The U.S. Equal Employment Opportunity Commission (EEOC)
John F. Kennedy Federal Building
Boston, MA 02203
800-669-4000
TTY: 800-669-6820
Office for Civil Rights
Boston Office
U.S. Department of Education
33 Arch Street, Suite 900
Boston, MA 02110-1491
617-289-0111
TDD: 877-521-2172