This certificate program offers in-depth learning for supervisors* and managers* who seek to establish or enhance the broad range of knowledge, skills and abilities required for effective supervision. The program covers topics such as understanding leadership and behavioral styles, dealing with employee conflicts, workforce planning and implementing campus policies. Organized around the themes of managing self, others, the work, and the system, the program offers both new and seasoned supervisors the opportunity to learn and partner with supervisors from across the campus.
This program is designed as an integrated curriculum and individual sessions in this program may not be taken separately. To receive a certificate of completion, participants must attend all six sessions.
* Important Participant Registration Requirements:
In order to register for this program, participants must currently be in a position in which they are responsible for supervising or managing employees; complete the Participation Application (pdf) and obtain immediate supervisor’s approval by having him/her sign the application; and email the completed application to email@example.com.
Closing Session: Participants and their supervisors are invited to attend a celebration luncheon on Wednesday, June 15, 2016 from noon to 2:00 p.m., Wannalancit 305.
|1. General Principles of Leadership
||This workshop will help managers at all levels to better create a workplace environment within which all employees can be more engaged and motivated. Participants will gain a thorough understanding and appreciation for the importance of leadership toward enabling groups to achieve high performance. Participants will also be exposed to the skills and tools they will need to become better leaders.
||04/06/2016 - 9 a.m. to Noon
|2. DiSC: Understanding Behavioral Styles
||Appreciating and valuing different work and communication styles (DiSC Behavioral Styles). Learn about yourself and your styles in the workplace and strategies to be more effective when working with your team.
||04/13/2016 - 9 a.m. to Noon
|3. Managing Conflict & Difficult Situations
||This program will focus on identifying and understanding behavorial issues, barriers to confronting employees including our own fears and concerns, responding to resistance and denial, positive confrontations and referring employees to outside support.
||04/20/2016 - 9 to 11 a.m.
|4. Effective Communication & Feedback
||As supervisors you communicate to multiple audiences for different reasons...all of the time. This session will focus on the basics of effective communication and feedback skills and how this contributes to a respectful workplace. You will also have the opportunity to practice giving feedback and active listening in small group activities.am success.
||04/27/2016 - 9 a.m. to Noon
|5. Workforce Planning
||Explore strategies of succession planning, performance management, and strategic hiring and how this is crucial for high performing teams.
||05/04/2016 - 9 a.m. to Noon
|6. Legal Liabilities, Diversity Awareness, & Policies & Resources
||This program will focus on Legal issues, campus policies, available resources, and other aspects regarding an open and respectful work environment.
||05/11/2016 - 9 a.m. to Noon