E-Commerce Systems and Procedures

Bluesnap.com is an online third party payment processing and reporting tool specifically designed for temporary events and conferences. It is not intended to create year-round websites.

Please note that certain policies and procedures must be adhered to when using E-Commerce or collecting revenue for the purpose of legal compliance.


Payments processed through Bluesnap.com are processed directly into a pre-designated revenue account, and each payment site can be customized for each event (within certain limitations) based on the information you provide. 
Upon creating an account, a link is created that your technical contact embeds on either your department or event website. UMass Lowell's Web Services department will assist with the set-up, testing, and reporting of your event.
For events related to research or grant-funds, please contact Cash Management Services at CashMgmt@uml.edu.

Creating an Account

Sign in to retrieve and complete the Account Request Form and fax or email the completed form to Cash Management Services at least two weeks prior to the date you want your site to go live. This allows time for configuration and testing of the site. The request form must have Department Head approval and final approval from Cash Management Services in order to be successfully submitted.
Once your request is received, the Cash Management Services or Web Services department will contact you to provide a site review.
To process refunds for customers, use the Credit Request Form