The Solution Center

The Solution Center is a one-stop-shop designed to give your student the tools and information needed to register, pay their bill or apply for financial aid. The Solution Center is located on the first floor of University Crossing and staff are also available by email at TheSolutionCenter@uml.edu or by phone at 978-934-2000.

Student Billing: Your student will receive an email notification to their university email address informing them that a bill has been generated and is ready for their review. Bills for the Fall semester are typically available in late July, while bills for the Spring semester are available in early January. 

Financial Holds: To prevent a financial hold, all payments, payment plans, loans and/or financial aid arrangements should be finalized by the add/drop deadline each semester.

Student Employment: If your student is looking for a job on campus, they can search listings in Job Hawk. Job Hawk is a job database that includes both work-study and non-work-study positions. Your student can log in to Job Hawk using their UMass Lowell email and password.

Scholarships: The River Hawk Scholarship Portal makes it easy for current UMass Lowell students to find and apply for financial support. Through one convenient platform, students can access over 500 UMass Lowell-endowed and internal scholarships, as well as opportunities across the UMass system. The portal also connects students with information about additional private scholarships, helping families explore a wide range of options to make a UML education more affordable.