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UMass Lowell will resume on-campus instruction, research and campus life for Fall 2020. View the plan for more info.

Student Mail Centers Information

Receiving Student Mail During Pandemic

Student mail (for students still residing on campus only) will now be distributed from the Res Life Office. Students will receive a notification when they receive mail or a package, with instructions when to pick up the package. Mail and packages will only be delivered to campus once a week.

We recognize that some students may have urgent items sent during these times.  The Lowell Post Office located next to the Tsongas Center has P.O. Boxes available for rent and other vendors in the city are still available for private mail services. We will return to regular service once the university returns to normal operations.

Use the Amazon lockers in O'Leary Library (Amazon Locker - Moody) and at the East Campus Garage (Amazon Locker - Enoki) for on-campus deliveries if you are ordering from Amazon.

As of March 23, 2020, packages and mail received for students not currently residing on campus are subject to the university’s standard procedures and will be “returned to sender". Please DO NOT return to the campus to pick them up if you have incorrectly addressed them to the university.

Please adjust all shipping addresses to reflect your current residential address. Mail and packages should no longer be directed to the university until students return to campus.

All U.S. mail and packages from UPS, Amazon, FedEx, etc. received prior to the campus restrictions have been forwarded to your residential address on file with UMass Lowell as of March 20, 2020, forwarding of packages is discontinued on all new mail and packages received after this date.

Picking up Mail and Packages

Campus residents are required to provide their student ID to be scanned when claiming an article. All mail and packages must be picked up during regular scheduled hours of operations at designated Student Mail Center.

Notifications and storage of mail and parcels

  • Students will receive an email on their university email account when first class mail or a parcel is received.
  • U.S. Mail and Parcels will be held for seven calendar days at the Student Mail Centers.
  • After seven calendar days of receipt, unclaimed articles will be returned to sender.
  • For special circumstances, arrangements may be approved for additional holding subject to pre-approval.

See morepolicies and restrictions related to Student Mail Centers.