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For Faculty and Staff

Voice Services offers direct dialed numbers to all faculty and staff campus telephones. Outside parties may reach you directly by dialing the traditional 10 digit number. Unified Messaging will allow you to retrieve your voice mail on the phone or on your computer.

Telephone repairs take precedence and should be reported to the IT Service Center by entering your own service center ticket online: IT Web Service Desk. This includes requesting a change to your campus telephone service, if you are a new employee, moving your office, additional phones for your department or problems with voice mail.

Unified Communications

  • UMass Lowell offers a comprehensive¬†Unified Communications¬†solution for its faculty and staff via Microsoft's Skype for Business solution.

Campus Wide Alert Notification System

By logging into the myAlert system you may enter your cell phone number to receive a text message when alerts happen on campus. These alerts can be for when the campus is shut down for any reason. You may also enter your email address or home phone for alert notification.

Good to Know

Need to look up someone's campus phone number? PeopleFinder is the tool to use:

Emergency Phones on Campus

An emergency telephone network has been in place since 2005. Along with over 120 strategically placed emergency blue phones throughout the University that ring directly to campus police, we have an updated e911 system that can pinpoint exact locations of each phone when a 911 call is initiated. Lowell Police are called when a 911 call is placed, while simultaneously alerting campus police of the emergency in progress.