UMass Lowell is committed to fostering a welcoming, respectful and safe working and learning community. To assist the university in meeting this goal please contact the office of Equal Opportunity and Outreach.

Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page.

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the office of Equal Opportunity and Outreach by phone: 978-934-3565.

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department by phone: 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours.

  • Designs and implements diversity, inclusion, workforce planning, and management initiatives, based on best practices
  • Provides guidance to address and resolve matters related to civil rights including, among others, employment discrimination, sexual harassment, and sexual assault 
  • Offers alternate resolution services, when appropriate 
  • Provides guidance and support to attract and retain diverse students, faculty and staff 
  • Reviews concerns in accordance with the university’s equal opportunity Guidelines 

EOO welcomes the opportunity to hear from you to discuss these services. 

This “Know Your Rights: Workplace Discrimination is Illegal” poster (pdf) provides an overview of many relevant equal opportunity laws. 

Hard of Hearing?

If you are deaf, hard-of-hearing, late deafened, or speech disabled, please use MassRelay. This is a free, confidential, relay service provided by the Commonwealth of Massachusetts, enabling communication over regular telephone lines through the use of a relay operator.