All UMass Lowell (UML) Faculty, Staff, and Student Employees (non-Study Abroad) must obtain pre-travel authorization in Concur.

Guidance on pre-travel authorization can be found on the UMass President's Office's Before Booking Travel page.

Guidance on travel registration can be found on the UMass President's Office's Before Departure page.

This page includes administrative and fiscal policies for travel for current UMass Lowell (UML) faculty, staff and non-study abroad students. Study-abroad students should email:

All travel reimbursement questions should be addressed by email to: Please email any travel-related questions by email to:

Travel Registry

All Travelers are required to follow the Travel Expense Policy.

All UML business-related travel, domestic and international, must be registered in the University's Travel Registry once the travel has been approved and booked.

If travel is booked in Concur, it is automatically registered.

Travel booked by any other travel provider must be manually registered by the Traveler through email to the Travel Registry, Healix Sentinel:

Please review the Travel Registration Guidelines (pdf). Non-Employee students will continue to use Terra Dotta.

Travel Registry Job Aids for Non-Employee Students

Non-Employee students use these resources to help navigate the Travel Registry website.

Resources for International Travel

International Emergency Travel Insurance Coverage

UMass students, faculty and staff traveling abroad on university-related travel are covered by the International Emergency Travel Insurance Policy with ISOS purchased by the UMass system. This coverage is intended to provide the first line of service and protection to the university’s travelers for emergency or medically urgent situations abroad.

Please note that Emergency International Travel Insurance coverage provided by UMass does not cover evacuation or other accommodations due to disruption to travel plans resulting from a pandemic. Coverage does include medical expenses resulting from the treatment of COVID-19 but does not extend to losses for travel and accommodation expenses. Please see:

International Travel with UML-Issued Electronic Devices

Any UML faculty, staff or student who are traveling abroad, whether or not on university travel status, and will be accessing university data or regulated data, should email IT Information Security at: with visiting country and travel dates no less than two weeks before travel.

Any UML faculty, staff or student who are traveling abroad, but not on university travel status, with any UML-issued electronic devices (laptop, tablet, mobile phone, etc.) should complete the Annual Certification DocuSign form found on Office of Research Integrity Travel web page prior to traveling.

Other Resources

Travel Collaborative

The Travel Collaborative is a dedicated team of owner operated seasoned travel professionals that are available to assist you in planning your travel needs.

For more information on the Travel Collaborative, visit the Travel Collaborative website.

Contact Information

  • Office Hours: Monday-Friday: 9 a.m. - 6 p.m. EST
  • UMass Dedicated Numbers: 855-497-8112 (toll free) and 617-497-8112
  • Emergency After Hours Service (Domestic & International): 203-800-4680