Tutoring Services

The Centers for Learning, Advising and Student Success (CLASS) tutoring center at UMass Lowell (UML) is certified by the College Reading and Learning Association’s (CRLA) International Tutor Training Program Certification (ITTPC). Individual tutors are then awarded certification by the university through a robust training program. All tutors also have a minimum 3.000 Grade Point Average (GPA), have received a “B+” grade or better in any course they tutor, and have received a UMass Lowell faculty recommendation.

No, all tutors are drop-in based, with the exception of writing tutoring. For writing tutoring, you can schedule an appointment through the Writing Center. For all other tutoring, you can review the Drop-in Tutoring schedule. You just show up for the tutoring you are interested in, no appointment necessary.

Drop-in tutoring means that you can show up to the location listed, during the time listed for the course you are taking. You don’t need an appointment.

The main Centers for Learning, Advising and Student Success (CLASS) tutoring locations are O’Leary Library first Floor Learning Commons on South campus and Cumnock Hall Suite C10, Lower Level on North campus. CLASS also offers regular evening tutoring in University Suites 106 (this site is available to all students, you do not have to be a resident or live on campus and the doors are unlocked at this time). Other locations are sometimes used, in particular for other departmental tutoring, so always refer to the location listed on the schedule.

All tutoring locations are accessible to all UMass Lowell students, whether they live on campus or commute. For example, evening tutoring at University Suites is accessible to all students, whether they reside in the building or not. During tutoring hours, the building is open to all students (the residential portion of the building is cordoned off with a security office, but the tutoring center is accessible).

You can submit a request for tutoring in a subject that isn’t currently available. We can’t guarantee fulfillment of all requests, but will respond to let you know what we can do.

Yes, it is. For Graduate and Professional Studies (GPS) students, online tutoring is available through ThinkingStorm. More information can be found on the GPS Advising page under Free Online Tutoring. The Centers for Learning, Advising and Student Success (CLASS) also offers some select remote tutoring for high demand courses. These sessions can be found on the schedule by filtering by campus to “Virtual.”

Open the searchable schedule in the Drop-in Tutoring schedule and locate the virtual session you plan to attend. The location will say “Zoom” in plain text. However, 15 minutes before the start time of the tutoring, that plain text will be converted into a clickable hyperlink into the Zoom room. If you enter the room early, be mindful that the tutor will let you into the room soon after their shift officially begins.

Please review our Become a Tutor webpage for more information. A minimum grade of “B+” in the course you wish to tutor is required along with a faculty recommendation and a minimum Grade Point Average (GPA) of 3.000 (“B” grade point average).

Please check out our contact page.

The Centers for Learning, Advising and Student Success (CLASS) is solely an undergraduate tutoring center. Graduate students should refer to their faculty, classmates, and Graduate and Professional Studies (GPS) resources for support. Online tutoring is available for graduate students through ThinkingStorm. More information can be found on the GPS Advising page under Free Online Tutoring.