Zoom is a tool for teleconferencing, online meeting and desktop sharing.

License Coverage

This license allows all active faculty, staff and enrolled students to install this product on university-owned and personally-owned computers.

For Faculty and Staff: 

To receive a Zoom account, please enter a request to UMass Lowell IT Web Help Desk Ticket System. Once you receive an email invitation and link to activate the account, the software will be downloaded and installed onto your computer device.

For Students:
Auto provisioning for licensed student Zoom accounts is now active.  Login to https://uml.zoom.us with your UML credentials and a license will be applied to your student Zoom account. You can check to see if your account is licensed by clicking on your account icon in the upper-right corner after logging in. Please enter a ticket here UMass Lowell IT Web Help Desk Ticket System if the above instructions did not license your account.

Software Download:

Download Center - Zoom

This software runs on Windows, Mac, Android, iOS and Windows phones. The following table displays the OS requirements for each platform.

PCMaciPhone / iPadAndroidWindows Phone
Windows XP or newerOSX 10.7 or neweriPhone 4 / iPad 2 or newer and iOS 8 or newer4.0 or newerWindows 8 or RT

The following table displays the browser requirements for each platform.

Google ChromeMozilla FirefoxInternet ExplorerSafari
39.0 or newer34.0 or newer8.0 or newer6.0 or newer

On the iPhone/iPad, Android and Windows phones, the free app from the appropriate store is required.

Technical Support

If you require additional technical support, enter a ticket at the UMass Lowell IT Web Help Desk Ticket System.