As we continue to ensure that each computer on our university network is protected to the highest degree, we will be migrating from Sophos antivirus software, to Microsoft Defender.
We will continue to do our best to keep you updated and informed on all these changes. We will also provide directions for removing and installing these programs.
The following directions are for:
Should you have any questions, please contact TechServices at 978-934-4357 or email: firstname.lastname@example.org
Starting May 2, 2022 you will be provided instructions to uninstall Sophos antivirus, in order to activate Windows Defender antivirus. If you choose not to manually uninstall Sophos, your computer will be automatically updated and restarted on May 25, 2022.
The following directions will walk you step-by step through the uninstall process for windows. When you have completed the steps, restart your computer to ensure the installation of Microsoft Defender on your computer.
( If you do not see this option in your start menu, please check in the bottom right hand corner of the screen. Click the small arrow pointing up, to make more icons become visible. If you do not see the small blue shield icon with an S on it, your computer has already been migrated to Microsoft Defender and there are no further steps to take. If you do see this icon, please contact TechServices for further instructions)
Windows Defender on Mac icon
The process listed below will be happening automatically on your Apple computer. Please call Tech Services should you have further questions or concerns.
If you do not see the Windows Defender on Mac icon (a grey background with a shield with a check mark) in the top right hand menu bar of your screen, the updates have not yet been made to your computer.
An Antivirus update pop-up notification warning that the computer will restart in 15 minutes.
Again, this process is automatic and will occur shortly. We appreciate your patience.
You should see a pop-up warning you when the process will start and your computer will re-start.
This only applies to systems running macOS 10.15 (Catalina) and higher. Systems running versions less than macOS 10.15 (Catalina) will receive a future communication shortly.
The following encryption key re-distribution directions will apply to all Mac computers on campus.
After completion, you will see a notification to save anything you are working on and reboot by choosing restart from the Apple menu or call the service desk. Your computer will restart in 15 minutes.
This will prompt you to enter the password you use to log into your mac.
This process will occur on all mac systems and you will see the following 3 prompts to guide you through this process:
1. A statement that will inform you that your FileVault encryption key needs to be regenerated.
2. Enter your password that you use to log in to your mac, and click "Okay."
Click OK to complete
3. Once the FireVault key has been reissued you will see the success screen and you can click okay to complete the update.
If you are using a Linux system and would like to install Microsoft Defender, please contact TechServices at 978-934-4357 for assistance. linux