As Director of Platforms & Systems Engineering, Steve is responsible for IT design and operations from the cloud, through the datacenter and to desktop and mobile devices.
The Systems Engineering team ensures that critical datacenter and software services such as email, directory services, web technologies and vLabs virtual desktops and all of their underlying technologies are available and meeting the learning and research missions of UMass Lowell.
The Platform Services team is charged with providing superior customer service to university community members when they need assistance with technology in or out of their offices. Desktop PCs, laptops and tablets are all part of the Platform Services portfolio.
Steve’s team prides themselves on providing superior customer support and advocacy. Steve has been recognized as a VMware vExpert and is active in several professional organizations, including leading the Boston VMware User Group. Steve maintains certifications in VMware, Microsoft and other technology platforms and architectures such as ITIL. Steve has been on campus since 1999 and has over 15 years of IT engineering and operational experience in industries ranging from manufacturing to legal and accounting services to higher education.
Steve received in BSBA with a concentration in MIS in 2004, and was a recipient of the Chancellor's Medal for Student Service.