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Girls on stage at the Culture Fest.

International Students & Scholars Office (ISSO)

The International Students & Scholars Office (ISSO) is dedicated to the university's Commitment to global engagement and inclusion.

ISSO advises over 2,000 international students and scholars who hail from over 60 countries. We assist with cultural adjustment as well as immigration and academic compliance. ISSO works closely with campus-wide offices to ensure the best experience for international students and scholars, including Career Services & Corporate Education Center, Human Resources, Graduate and Undergraduate Admissions, Pathway partners, Study Abroad and Student Affairs. Read more about us.


  • Conduct daily advising sessions with individual international students and scholars, as needed.
  • Advise and process critical, time-sensitive documents.
  • Advise and assist with off-campus work authorization, including the Curricular Practical Training (CPT) and the Pre- and Post-Completion Optional Practical Training (OPT) processes. Services include facilitation with the social security application process, and working closely with the Payroll & International Tax Specialist in the Office of Human Resources to assist international students and scholars with their tax-related questions.
  • Oversee International Student Ambassadors on activities ranging from corresponding with incoming international students prior to their arrival, serving as greeters when they arrive and providing overall assistance to ISSO throughout their tenure as ambassadors.
  • Provide airport transportation services for newly-arrived students.
  • Offer three arrival orientation programs each year, which include tours of the campus and the cities of Lowell and Boston, as well as an introduction to other UMass Lowell services.
  • Conduct social activities such as weekly coffee hours hosted by the International Student Ambassador group, movies, bowling, ice skating, game nights and more.
  • Coordinate with Multicultural Affairs on annual campus-wide celebration of International Education Week.
  • Offer escorted trips throughout the academic year to Boston, local beaches, amusement parks, museums and other cultural activities.