This page provides users with step by step instructions on how to create and manage passwords using myPassword. myPassword is UMass Lowell's self-service password management tool. This allows users to securely manage their own secure access and campus email account password.
For Undergraduate Day and Graduate students only: If you have applied to UMass Lowell, but have not made a deposit or declared your intent to enroll, your email account/password will ONLY give you access to the Financial Aid Portal.
Step 1: When using myPassword for the first time, users should click on Change my Password to create a new password.
Note: Your default password is in the following format: The word Riverhawk (uppercase for the first "R" only) followed by your Student ID (ex: Riverhawk12345678, where the 8 digits are your Student ID).
Step 2: On the next screen, you will need to verify a Captcha image to proceed.
Step 3: On the next screen, enter your full UMass Lowell email address followed by your default password, and then click the Logon button.
Step 4: Answer the three security questions that appear and then click the Submit button to create your profile.
Choose questions that are easy to remember, but difficult to guess.
Step 5: Create a new password.
If you are a UMass Lowell student, your email account/password will give you access to various UMass Lowell systems, including email, SIS Self Service, the Wireless Network, HR Direct, myAlert, MyParking, VPN, the Online Housing Gateway and the Echo360 Lecture Capture System.
Below are the setup screenshots for your reference:
Step 1: Select "Change my Password"
Step 2: Verify Captcha
Step 3: Enter your UML email address and default password
Step 4: Set up your security questions