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UMass Lowell will resume on-campus instruction, research and campus life for Fall 2020. View the plan for more info.

Managing Passwords with myPassword

This page provides users with step by step instructions on how to create and manage passwords using myPassword. myPassword is UMass Lowell's self-service password management tool. This allows users to securely manage their own secure access and campus email account password.

Using myPassword

Step 1: Navigate to .

Step 2: When using myPassword for the first time, users should click Change my Password to create a new password.


Step 3: On the next screen, you will need to verify a Captcha image to proceed.


Step 4: On the next screen, enter your full UMass Lowell email address followed by your default password, and then click the Logon button.

Note: Your default password is in the following format: The letters Ums (Uppercase "U", Lowercase "ms") followed by your Student ID (ex: Ums12345678, where the 8 digits are your Student ID).


Step 5: Answer the three security question that appear and then click the Submit button to create your profile. Choose questions that are easy to remember, but difficult to guess.

Mypassword 2


Step 6: Choose the "Enter Password" Mode to create a new password.

Password Requirements:

  1. Password must have a minimum length of eight (8) characters
  2. Password must include at least 3 out of the following 4:
    Contain at least 1 upper-case character
    Contain at least 1 lower-case character
    Contain at least 1 special character `~!@#$%^&*()_+-={}|[]\:;'<>?,./
    Contain at least 1 numeric character
  3. Passwords cannot contain all of part of your name
  4. Passwords cannot be reused

If you forget your password or need to change it in the future, you can return to myPassword to reset it.


If you are a UMass Lowell student, your email account/password will give you access to various UMass Lowell systems, including email, SIS Self Service, the Wireless Network, HR Direct, myAlert, MyParking, VPN, the Online Housing Gateway and the Echo360 Lecture Capture System.

For Undergraduate Day and Graduate students only: If you have applied to UMass Lowell but have not made a deposit or declared your intent to enroll, your email account/password will ONLY give you access to the Financial Aid Portal.