Please click on the links below for answers to our most frequently asked questions. If you still can't find what you are looking for please contact the Transfer Alliance Program (TAP).
FAQ
- Why join Transfer Alliance Program (TAP)?
- What can a TAP peer ally do for me?
- How do I find my academic advisor?
- Who do I talk to when I have questions about the transfer of my credits?
- 05 How do I contact Information Technology (IT) when I’m having technical issues?
- How do I get help with Blackboard?
- How do I get help with Canvas?
- Do I need to submit my immunization record to UMass Lowell when I transfer?
- What is UMass Lowell’s policy on plagiarism?
- What do I need to do if I’m interested in a paid internship or co-op experience?
- Where do I find a map of the campus?
- Where do I find the academic calendar for the year?
- How do I find a job on campus?
- How can I connect with clubs on campus?
- Are there religious clubs on campus?
- Is there a gym on campus? How do I join?
- Can I join a carpool for commuting to campus?
- Why join Transfer Alliance Program (TAP)?
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Having a contact at a new university is vital for success, TAP allies know, we are all transfer students! Not sure how to get to your class? Wondering about enrolling in classes? Ask a TAP Mentor; they’re experienced, and they want to be helpful.
- What can a TAP peer ally do for me?
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A TAP ally is someone you can ask any questions you have about UMass Lowell or college life. As transfer students, we know how difficult it can be after transferring to a new school, and we recognize that having an ally can help the transfer experience. We also send out invites to transfer-student-focused events. We are also here to be a friend that you can always reach out to whether it's to seek guidance or just to chat!
- How do I find my academic advisor?
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The UMass Lowell Student Dashboard lists your advisor on the left side, as well as provides a button that lets you schedule a meeting with them. You can also find your academic advisor by logging into your SiS account and clicking on the advisor tab. Once you do that, you can see who your advisor is and how to contact them.
- Who do I talk to when I have questions about the transfer of my credits?
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Make an appointment with your academic advisor. This can be done by navigating to the UML Student Dashboard, and clicking the blue “Schedule an Advising Appointment” button.
- 05 How do I contact Information Technology (IT) when I’m having technical issues?
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You can either email :help@uml.edu or contact IT via phone based on the schedules they have on their websites.
- How do I get help with Blackboard?
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You can contact Blackboard help if you have trouble signing into your Blackboard account or have any questions in general.
- How do I get help with Canvas?
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For password help you can contact the IT Service Desk during normal business hours by calling 978-934-4357 and selecting the options for faculty/staff or students. Be prepared to show a government-issued or UML ID and attend a Zoom session.
For general questions, visit the Blackboard & Canvas support website.
- Phone: 978-934-4357, 24-hour assistance
- Email: canhelp@uml.edu (answered during business hours.)
- Do I need to submit my immunization record to UMass Lowell when I transfer?
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Yes. Failure to do so will result in a hold on your account so you won’t be able to register for the next semester until the hold has been lifted. But the good news is that it is easy to submit your record. Simply go to the Health Services Requirements page to find the link through which you can submit your documentation.
- What is UMass Lowell’s policy on plagiarism?
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UMass Lowell takes academic integrity very seriously; plagiarism is strictly prohibited. More details of the school’s policy can be found in your instructor's syllabus, or in the UMass Lowell online Academic Catalog.
- What do I need to do if I’m interested in a paid internship or co-op experience?
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Great idea! Check out the Professional Co-op page. UMass Lowell (UML) has a great program, and folks will work with you to explore how this paid experience can work for you. But get started early as there is some lead time required. Check out the Internship page too.
And don’t hesitate to make an appointment with one of the Career and Co-op Center staff.
- Where do I find a map of the campus?
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UMass Lowell’s interactive map can be accessed from a computer or your mobile device.
There are also physical maps of campus located in central locations across UML. Look for a big gray stand and that will have a map that you can reference too.
- Where do I find the academic calendar for the year?
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Search "academic calendar" on the website or visit UMass Lowell Calendar and click on Academic Calendars at the top.
- How do I find a job on campus?
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Finding a job is simple and easy! Visit JobHawk and using your student email, click Students > Find a Job > and then choose your advanced search filter, and you can apply to jobs that are available on campus. Jobs are posted throughout the year and include departmental jobs, work study jobs, and even off-campus jobs in or around Lowell.
- How can I connect with clubs on campus?
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You can find and join clubs through UMass Lowell's Campus Groups. Sign into your student account using your UML email and password. There is also an app you can download. Many clubs also have an email list or Discord server that can provide more information about their events.
If you don’t see a club that interests you, you can always think about starting your own!
- Are there religious clubs on campus?
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Yes, there are. There are a variety of religious groups on campus. You can find them on the UMass Lowell's Campus Groups. Use the filters under "Find Organizations" to sort Religious/Spiritual groups.
- Is there a gym on campus? How do I join?
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The Campus Recreation Center (CRC) is on East Campus next to Fox Hall, and is available to use for any UML students. You just need to bring your student identification (ID) card with you to verify your student status, and you can use equipment or join other students in fun activities such as table tennis.
The CRC also hosts group fitness classes, intramural sports, and other activities for students. Registration for group fitness classes is recommended to guarantee your spot. You can do so on the CRC online schedule system.
- Can I join a carpool for commuting to campus?
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Yes. UMass Lowell offers an on-campus carpool program that allows individuals that carpool to have access to premium parking at reduced rates.
In addition, the Lowell Regional Transportation Authority (LRTA) public bus system is available for every student during their academic year. Just swipe your Student ID card in the bus, and you can easily commute to the university. The bus numbers to commute to campus are #6 and #8 to South Campus and #7 to North Campus.