06/30/2025
By Holly Norton
In accordance with M-22-09 Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (pdf), Research.gov users who use NSF account credentials (NSF ID/primary email + password) to sign into Research.gov must sign in on or before July 25, 2025, to validate their credentials. Beginning July 28, users who have not signed into Research.gov during the period from April 26 through July 25 will be required to reset their NSF account password before they can use their NSF credentials to access Research.gov.
Password reset requires access to the user’s NSF account primary email address to obtain a one-time passcode (OTP). If a user no longer has access to their account NSF primary email address, they will need to contact the IT Service Desk for assistance.
Viewing and Updating NSF Account Primary Email and Adding a Secondary Email
Research.gov users can review their NSF account primary email by first signing into Research.gov with the selected multifactor authentication (MFA) method. Next, users should select the My Profile option at the top of the screen to view their NSF account primary email address on the Contact Information tab. Users can change their NSF account primary email address or add a secondary email by following the step-by-step instructions in the View and Edit My NSF Account Profile Information job aid (pdf) available in the Account Management User guide.
Users are also encouraged to enter an NSF account secondary email, in addition to their primary email, for password recovery purposes. Please see the About Signing into Research.gov page for more information about Research.gov MFA.
Questions? If you have IT system-related questions, please contact the NSF IT Service Desk at 1-800-381-1532 (7:00 AM - 9:00 PM ET; Monday - Friday except federal holidays) or via rgov@nsf.gov.