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Multi-Factor Authentication

password verification

Manage MFA Settings

In a system-wide initiative, UMass Lowell is implementing Multi-Factor Authentication to prevent unauthorized access to your personal information and university data. In its simplest form, MFA uses two of three authentication methods to verify your identity:

  • Something you know (like your password)
  • Something you have (like your mobile phone)
  • Something you are (like a fingerprint)

The first application that will be using MFA is HR Direct, the self-service application available to all current UMass Lowell employees to manage their human resource and payroll data. The UMass campuses are targeting August 1, 2017 for the implementation date. Stay tuned for more information during the summer.

MFA Project Frequently Asked Questions

  • Why are we doing this?

    Universities and colleges across the country are increasingly are adopting this technology, which commonly is used by financial institutions to verify online users' identities. It will assist in protecting your personal information, your intellectual property, and University data.

  • Who can use it?

    All UMass Lowell faculty, staff, and students who use their UMass Lowell email address and password to access UMass Lowell’s network and resources will be required to enroll in Multifactor Authentication.

  • How do I enroll in MFA?

    Employees are automatically enrolled when accessing a protected application (i.e. HR Direct) via a self-service enrollment provided by Duo.

    To manage your MFA settings or add another device, visit the Duo MFA website.

  • Where do I find more information?

    By visiting the MFA Project website - hosted by the UMass President’s Office, you will find video tutorials, and instructions for enrolling and registering your device.

  • What is the MFA solution we’ll be using?

    UMass has selected Duo Security as its partner to bring multi-factor authentication to its faculty, staff, and students.

  • Are there additional applications that will require MFA?

    Stay tuned during the summer and the fall for more applications that will require MFA. Some of the applications that are being considered include VPN, Email, Rave, and One Drive.

  • When will HR Direct require Multi-Factor Authentication?

    The UMass campuses are targeting August 1, 2017 to require MFA enrollment before accessing HR Direct.

If you need more information about Duo multi-factor authentication please review these additional Multi-Factor Authentication FAQ (pdf).

You will need Adobe Acrobat Reader to view any pdf files. It can be download for free from the Adobe website.