Campus Recreation Center Standard Operating Procedures (SOP)

• Equipment can be checked out for free and returned from the CRC Welcome Desk or Riverview Fitness Center (RFC) desk with a valid UML UCARD or CRC Membership card using our card scan system.
• Items lost, stolen, or broken may be subject to a replacement fee.

• A majority of our lockers are day use only; long-term rental options are available on a limited basis at the CRC. Inquire at CRC on current availability.
• A majority of our lockers are equipped with built-in mechanical locks; members can bring in locks for lockers that do not have built-in locks. We encourage patrons not to bring in valuables and lock up all personal items in a locker securely.
• Campus Recreation is not responsible for any personal items that are lost or stolen.
• If items are left overnight inside a daily use locker, personal belongings will be removed and logged and placed into our lost and found.

• Campus Recreation is not responsible for any lost or stolen items inside our recreational facilities. We recommend that patrons do not bring valuables. Items should be secured in a properly locked locker. We provide free lockers with built-in locks at the Campus Recreation Center (CRC) and Riverview Fitness Center (RFC) locations.
• Non-valuable items found at the CRC, RFC, or Campus Recreation Complex will be logged by Campus Recreation staff and stored in our CRC Equipment Center (or inside the RFC desk closet for items found at the RFC).
• After at least two weeks, any unclaimed items will be put out on a table in the CRC or RFC atrium for patrons to take. Any items that remain will be donated to Goodwill.
• Valuable items such as wallets, money, credit cards, identification cards, cell phones, jewelry and more will be logged and turned over to UMass Lowell Police Department immediately.

If the university is delayed or closed due to inclement weather, such as snowstorms, visit the the Campus Recreation homepage for alerts regarding changes to operating hours.

• Participants should use extreme caution with any of the fitness equipment to avoid potential injuries to themselves or others. Please see one of our Fitness Attendants to learn how to properly use a piece of equipment.
• All participants performing free weight exercises are encouraged to use a spotter. If needed, a fitness center attendant may be available for assistance.
• All lifts using the Olympic barbells must be done in designated areas or inside the power racks/Olympic benches.
• Proper exercise attire is required at all times: Closed-toe athletic shoes, upper-body garments and garments which discreetly cover the lower body.
• Please use a clean towel to wipe down the exercise equipment after each use. We recommend that you wipe down equipment before each use as well.
• All equipment must be returned to its appropriate storage location after use; all equipment must remain in the Fitness Center.
• Participants must use weight collars when using barbells and weight plates (except on Smith machines).
• Food, gum, alcohol and drugs are prohibited. Water and sports drinks in closed containers are allowed.
• Large bags are not allowed to be left out on the fitness center floor where they can cause a tripping hazard. Approved locations include in front of the power racks or inside the footprint of Olympic benches. Our staff reserve the right to ask patrons to move to safe location or inside a locker. 
• We recommend locking all valuables in the locker rooms (or hallway lockers in CRC). Campus Recreation is not responsible for lost or stolen items.
• We recommend not bringing any valuables and locking up items inside lockers.
• Windows must remain closed at all times; it is important to maintain the appropriate temperature and humidity. Exceptions can be made if there are issues with the HVAC system.
• Intentionally dropping or throwing weights is prohibited (except for bumper plates inside designated power racks).
• We do not allow outside fitness equipment/accessories in our facility that we deem inappropriate or unsafe.
• Chalk is allowed when using Olympic bars in our fitness centers but patrons must clean up after each use.

Our Fitness Center SOPs are created with these basic principles in mind:

• Safety of our patrons is #1
• The CRC and RFC fitness centers should be an inviting and non-intimidating environment so exercisers from all fitness levels feel comfortable and welcomed
• Equipment or exercises that damage our facilities/equipment shall be prohibited
• Actions that inconvenience other patrons will be prohibited

• Dunking is permitted but hanging on rims and nets is prohibited
• Only non-marking, closed toe athletic shoes allowed
• Spitting, profanity and fighting are prohibited. Violators will be instructed to leave the facility
• If assistance is needed for court set-up and/or equipment, please contact the student Facility Supervisor on duty or a Campus Recreation professional staff member
• While full court games are in progress, spectators may not shoot at either basket
• Hats are not allowed on the courts while participating in activity

• Please refrain from marking the racquetball/squash court walls with shoes or rackets
• Racquetball and tennis court reservations can be made for the same day or the following day; no reservations will be taken more than a day in advance. Reserve a court online
• Reservations are one hour in length and are made on the hour
• Limit one reservation per person, per day
• Please leave the court promptly at the conclusion of your reservation time
• Reservation is lost if patron is not on the court 15 minutes past the hour reserved
• All patrons are required to wear protective eyewear in the racquetball court, which can be attained at the welcome desk.  Protective eyewear is not required on the tennis courts

• The CRC indoor track is for running and walking
• Faster participants will keep to the outside lanes and slower participants will yield on the inside
• Appropriate closed-toe athletic shoes required; running spikes are prohibited
• Directional signs will specify clockwise or counter-clockwise running/walking direction based on day of the week. Participants must follow the directional sign at all times

• Clean shoes required; no cleats or bare feet
• No food, drink, or gum
• Turf is for recreational use only, no contact sports
• Spitting is prohibited
• No ball throws on wall with River Hawks graphic

• Studios are open for general use when not reserved for program or event
• Please wipe down mat after each use with disinfectant; we recommend you wipe down prior to each use
• Studio sound systems may only be used by Campus Recreation Center (CRC) staff and approved club teams. Patrons are welcome to play music on personal devices, but music must be inclusive. No swearing or inappropriate language allowed.
• Bare feet are allowed on yoga mats.
• Only wear shoes with non-marking soles
• Do not open windows unless instructed by a CRC staff person; windows must remain closed to maintain proper temperature and humidity levels