Policies
Late Fees
A $20 per day late fee will be charged to all those failing to return a bike to a designated Free Wheeler checkout station by 7 p.m. or earlier depending on Free Wheeler station operating hours.
Damage and Missing Bikes
By borrowing a bike you agree to be held financially responsible if the bike is damaged or stolen. Any person borrowing a bike not returned in the condition that it was issued will be charged an appropriate repair fee. Anyone not returning a bike will be charged up to an $800 replacement fee. A hold will be placed on the borrowers university account and he/she will also not be allowed to register for classes without paying the replacement fee.
Returning Free Wheeler Equipment
The bicycle, key, lock and any other equipment must be returned to a staff member at a check-in station by 7 p.m. daily or earlier depending on location operating hours. If a U Lock or key is lost the user will be charged a $45 replacement fee. For a missing helmet the user will be charged $35.
Suspensions and Payment of Fees
Incurring fees while using the Freewheelers Program will result in the temporary suspension of a users account. Suspensions will be removed once fees have been paid. Users may pay fees online or at the bike shop during open hours. For all damage fees email: freewheelers@uml.edu. Please allow 24-36 hours for your suspension to be lifted once the fee has been paid.