Services Overview
Every tune-up or service starts with a FREE Assessment. From there we will help you determine the best course of action based on your bike, your goals and your budget. Some options are:
- Standard Bicycle Tune-Up Packages- Standard Tune-ups are recommended every semester or 250 miles. An Annual tune-up includes additional cleaning which is important to manage and remove the salt, grime, and moisture can cause rust to build up throughout your bike. Complete Overhaul If you haven’t serviced your bicycle for a very long time or want that new bike feel, a complete overhaul: disassemble, clean, lube, reassemble of your bike will get it running it’s absolute best!
- Common Individual Services- We also offer common individual services which may be separate or added on to tune-ups.
- Do It Yourself Stand Time - The UMass Lowell Bike Shop is unique in that we offer an educational Do It Yourself Stand time option of those who want to learn to work on their own bike and save some money.
- NEW Electric Scooter and Micro-mobility Services - E-Scooters, E-Micro mobility and E-Bikes share many of the same mechanical components that standard bikes have but have some unique differences. We now offer E-Scooter, Micro-mobility and E-Bike Services for mechanical components only. This excludes work on electrical components, wiring, batteries or motors. There is a high volume of new vehicles entering the market. We will do our best to evaluate your needs, service things within our scope/ability and/or suggest you go elsewhere as appropriate.
Labor is 20% off with valid UMass Lowell (UML) ID.Additional charges apply for tandems, tricycles, recumbent bikes, bikes with hydraulic brakes and installing customer supplied parts and accessories. We do not currently service high end suspension components, electronic shifting, or e-bike drive train components.
Turn-around times for services varies based on the season. Waits are typically longer in April, May & September. Flat tires can usually be fixed in about a half hour. E-Scooter and E-Bike flat fixes take up to 2 hours. Small repairs and tune-ups can typically be completed within a day. Major repairs or specific parts replacement generally takes multiple days. We will do our best to let you know the expected wait time when you bring your bike into the shop.
For questions please contact us at 978-934-6797 or email: freewheelers@uml.edu.
Tune-Ups
standard-tune-upStandard Tune-Up
Cost: $95 Public / $76 UML
- Assessment
- Wipe down the bike
- True both wheels
- Align and tighten seat, seat post, crank arms, pedals, headset, stem, handlebars, and wheels
- Clean and Lube Drive Train: Crankset, Cassette, and Chain on the bike
- Adjust brakes
- Adjust shifting
- Inflate tries
- Test ride
Annual-Tune-upAnnual Tune-up
Cost: $135 Public / $108 UML
- All Standard Tune-Up items plus:
- Remove and clean drive train: crankset, cassette and chain
- Clean frame, wheels, brake and shift components while on bike
- Adjust bearings: headset, bottom bracket, hubs in both wheels
- Install any parts purchased from us free of charge
Complete-OverhaulComplete Overhaul
Cost: $230 Public / $184 UML
- All Annual Tune-Up items plus:
- Remove, clean, lube and reinstall all components and bearings: headset, bottom bracket, hubs in both wheels
- Clean and polish frame
- Install all new cables and housing
- Install any parts purchased from us free of charge
DIY-Stand-TimeDo It Yourself Stand Time
Cost: $15/hour Public / FREE UML
We offer free do it yourself stand time during our open hours. DIY stand time is a great way to gain hands on mechanical experience on your bike when you need it as well as save some money on repairs. Bike shop staff will help you perform an initial assessment and help you get oriented to the shop. They are present for occasional consultation and limited basic instruction. In the event that you need a bike shop mechanic to do the work or give you their attention though the entire repair we will charge the normal labor rate for that service. We are happy to teach and we also need to maintain a functional and efficient bike shop.
Please review our DIY Policies and complete the Campus Rec Waiver before using the shop.
Individual-ServicesIndividual Standard Bicycle Services
20% Off with UML ID
| Category | Individual Services | List Price |
|---|---|---|
| General Labor | Assessment | $0.00 |
| General Labor | General Labor: 15 Minutes | $10.00 |
| General Labor | General Labor: 30 Minutes | $20.00 |
| General Labor | General Labor: 45 Minutes | $30.00 |
| General Labor | General Labor: 60 Minutes | $40.00 |
| General Labor | Test Ride | $0.00 |
| Tune Up | Tune Up - Standard | $95.00 |
| Tune Up | Tune-Up - Annual | $135.00 |
| Tune Up | Tune-Up - Complete Overhaul | $230.00 |
| Bottom Bracket | Bottom Bracket Adjust | $15.00 |
| Bottom Bracket | Bottom Bracket Install | $22.50 |
| Bottom Bracket | Bottom Bracket Overhaul | $30.00 |
| Brakes | Brake Adjust | $15.00 |
| Brakes | Brake Bleed | $45.00 |
| Brakes | Brake Cable/Housing Install + Brake Adjust | $22.50 |
| Brakes | Brake Lever Install + Brake Adjust | $22.50 |
| Brakes | Brake Pad Install + Brake Adjust | $22.50 |
| Brakes | Coaster Brake Adjust | $30.00 |
| Drivetrain | Chain Install | $10.00 |
| Drivetrain | Derailleur/Shifter Install + Shift Adjust | $22.50 |
| Drivetrain | Drive Train Clean (On Bike) | $30.00 |
| Drivetrain | Drive Train Clean (Removed & Reinstalled) | $45.00 |
| Drivetrain | Pedal Install | $7.50 |
| Drivetrain | Shift Adjust | $15.00 |
| Drivetrain | Shift Cable/Housing Install + Shift Adjust | $22.50 |
| Headset & Handlebars | Bar Tape Install | $22.50 |
| Headset & Handlebars | Grip Install | $7.50 |
| Headset & Handlebars | Headset Adjust | $7.50 |
| Headset & Handlebars | Headset Overhaul | $30.00 |
| Open Stand Time | Open Stand Time Public 1 Hour | $15.00 |
| Open Stand Time | Open Stand Time UML | $0.00 |
| Wheels and Tires | Cassette/Freewheel Install | $15.00 |
| Wheels and Tires | Flat Fix / Tire Install | $15.00 |
| Wheels and Tires | Hub Adjust - Front Wheel | $15.00 |
| Wheels and Tires | Hub Adjust - Rear Wheel | $22.50 |
| Wheels and Tires | Hub Overhaul - Front Wheel | $30.00 |
| Wheels and Tires | Hub Overhaul - Rear Wheel | $50.00 |
| Wheels and Tires | Spoke Replace - Front Wheel, First spoke | $30.00 |
| Wheels and Tires | Spoke Replace - Rear Wheel, First spoke | $45.00 |
| Wheels and Tires | Spoke Replace (additional spokes ea.) | $7.50 |
| Wheels and Tires | Wheel True | $30.00 |
| Miscellaneous | Bicycle Storage Monthly | $35.00 |
| Miscellaneous | Bike Build | $125.00 |
| Miscellaneous | Bike Shipping (US Destinations Only) | Varies |
| Miscellaneous | Bike Shipping Prepare | $75.00 |
| Miscellaneous | Install Customer Supplied Parts (Each) | $15.00 |
| Miscellaneous | Minimum Service Fee | $15.00 |
| Miscellaneous | Odd Size Fee - Tricycle, Recumbent, Tandem, Other | $30.00 |
| Miscellaneous | E-Bike | Varies - General Labor $40/hour.
Charged for work time over and above standard times for standard bike operations. |
Electric Scooter and Micro-mobility Services EScooter
20% Off With UML ID
| Category | Individual Services | List Price |
|---|---|---|
| E-Scooter and E-Micro Mobility | Tune-Up Package - Includes adjustments of mechanical components only: Adjust brakes, tighten bolts, adjust headset, inflate tires to proper pressure and basic cleaning. | $75.00 |
| E-Scooter and E-Micro Mobility | E-Scooter Flat Fix / Tire Install | $60.00 |
| E-Scooter and E-Micro Mobility | E-Scooter Brake Adjust | $25.00 |
| E-Scooter and E-Micro Mobility | E-Scooter Brake Bleed/Adjust (Hydraulic) | $60.00 |
| E-Scooter and E-Micro Mobility | E-Scooter and E-Bike General Labor 15 Minutes | $10.00 |
| E-Scooter and E-Micro Mobility | E-Scooter and E-Bike General Labor 30 Minutes | $20.00 |
| E-Scooter and E-Micro Mobility | E-Scooter and E-Bike General Labor 45 Minutes | $30.00 |
| E-Scooter and E-Micro Mobility | E-Scooter and E-Bike General Labor 60 Minutes | $40.00 |
General Labor may be added to any job including E-Scooters, E-Bikes and Micro-mobility in addition to standard bicycle individual services in order to account for time spent over and above due to design or mechanical aspects of the device being serviced. Our overall goal is to be fair to our customers, making sure vehicles are safe and reliable as we continue to run sustainable Bike Shop with appropriate margins. We reserve the right to decline to service any vehicle at our discretion.