If you require a PIN code for an intrusion alarm location on campus, please complete an Alarm Code Request Form (pdf). Please note the following:
Alarm codes are 4-digits and must not follow any pattern such as 1234, 2468, 1111, etc. UCAPS staff will make the final determination on whether a code is acceptable for use.
Once your form is received and processed, you will receive a confirmation e-mail.
Once you have received an alarm code, you may now arm and disarm the area you have been approved for.
To arm an area: Ensure that the green ready light is illuminated then enter your 4-digit code followed by 2 (away). If this does not work, follow these troubleshooting steps:
To disarm an area, or clear a diagnostic trouble: Enter your 4-digit code followed by 1 (off). If you fail to disarm an alarm and it activates please note that University Police has been dispatched. Never leave an area after activating an alarm until you have spoken with an officer or dispatcher.
The buttons on the keypads can sometimes be stiff and must be pressed firmly. You should hear a beep to confirm that each button has been pressed.
If you wish to have a new intrusion system, zone, or panic alarm, please contact the UCAPS Office by email: UCAPS_Operations@uml.edu.
All alarms are installed by a licensed security vendor.
Please report any maintenance issues of intrusion and panic alarms by email to: UCAPS_Operations@uml.edu.
Please report any maintenance issues with fire alarms to Facilities Management.
While most intrusion and panic alarm systems run self-diagnostic tests that notify UCAPS of any issues, our trained staff test each panic alarm annually. All UCAPS technicians should identify themselves when testing equipment, and will show you an unexpired proof of identify and their security clearance upon request.