As the Director of Network & Communication Services, Steve provides leadership, strategic planning, and oversight for the University’s Network Operations, Network Engineering, and Voice Services teams. These groups are responsible for the University’s wired/wireless data network and telephony communications systems. Steve was previously the Director of IT Service Delivery Operations for UMass Lowell.
Steve has over 25 years of hands-on experience in Information Technology including organizational management, business analysis, network and systems administration, project management, operational strategy, program management, and software development. Prior to UMass Lowell, Steve was the Technology Director in several K-12 schools, and held multiple hands-on and management roles in the private sector including Avid Technology where he received a Technical Emmy Award from the Academy of Television Arts & Sciences for his contributions to their award-winning video editing system.