Ju Myung (JM) Song is an Assistant Professor in the Operations and Information Systems Department at UMass Lowell.

Ju Myung (JM) Song, Ph.D.

Associate Professor with Tenure, Ph.D. Coordinator in Decision Sciences

College
Manning School of Business
Department
Operations and Information Systems
Phone
(978) 934-3233
Office
Pulichino Tong Business Center - 431

Research Interests

Supply Chain Coordination (Contract, Incentives, Mechanism Design), Marketing and Operations Management Interface, Behavioral Operations Management, Supply Chain Analytics.

Education

  • BS: Mechanical Engineering, Hanyang University - Seoul, South Korea
  • MA: Economics, Michigan State University - East Lansing, MI
  • MS: Statistics, Michigan State University - East Lansing, MI
  • Ph D: Supply Chain Management, Rutgers Business School - Newark, NJ

Biography

Ju Myung (JM) Song is an Associate Professor in the Department of Operations and Information Systems at the University of Massachusetts Lowell, and serves as the Ph.D. Coordinator in Decision Sciences.

He received his Ph.D. in Supply Chain Management from Rutgers Business School. His research interests include Supply Chain Coordination, Marketing and Operations Interface, and Behavioral Operations Management. His work has been published in Manufacturing & Service Operations Management, Decision Sciences, Omega, International Journal of Production Economics, and International Journal of Production Research, among others. He is currently an Associate Editor for Information Systems and Operational Research (INFOR).

He has taught Operations Management, Logistics and Transportation, Global Supply Chain Management, Project Management, and Simulation and Optimization for Business Analytics, at both the undergraduate and graduate levels. Prior to joining UMass Lowell, he taught at the San José State University in California.

Selected Awards and Honors

  • Top Cited Article in Decision Sciences Journal (2024), Scholarship/Research - Decision Sciences Institute
  • Research Excellence Award (2024), Scholarship/Research - Manning School of Business
  • Best Abstract Award in Consumer Behavior/Retail Track by Atlantic Marketing Association Conference (2021), Scholarship/Research - Atlantic Marketing Association
  • Best Teaching Brief Award in DSJIE (Decision Sciences Journal of Innovative Education) (2021), Teaching - Decision Sciences Institute
  • Research Excellence Award (2021), Scholarship/Research - Manning School of Business

Selected Publications

  • Song, J., Wang, T., Yen, J., Chen, Y. (2024). Does Cybersecurity Maturity Level Assurance Improve Cybersecurity Risk Management in Supply Chains? International Journal of Accounting Information Systems, 54(100695).
  • Zhao, Y., Park, A., Rudna, O., Song, J. (2023). FloraPark (the Flower Game) – A Supply Chain Contract and Collaboration Simulation. INFORMS Transactions on Education, 24(1).
  • Park, A., Lee, M., Park, H., Choi, J., Song, J. (2023). The Impact of Security Oversight on Air Cargo Price and Demand. Journal of Transportation Security, 16(2).
  • Choi, J., Yoon, J., Song, J. (2023). Adaptive R&D Contract for Urgently Needed Drugs: Lessons from COVID-19 Vaccine Development. Omega, 114(102727).
  • An, H., Park, A., Song, J., Chung, C. (2022). Consumers’ Adoption of Parcel Locker Service: Protection and Technology Perspectives. Cogent Business & Management, 9(2144096).
  • Yoon, J., Song, J., Choi, J., Talluri, S. (2022). Joint Sustainability Development in a Supply Chain. Decision Sciences, 53(2) 239-259.
  • Song, J., Zhao, Y. (2022). Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate. Manufacturing & Service Operations Management, 24(2) 1110-1127.
  • Park, A., An, H., Song, J., Chung, C. (2022). Please Do Not Disturb: The Effect of Zero-Contact Marketing on Consumer Decision Making Process. Asia Pacific Journal of Marketing and Logistics, 34(3) 488-505.
  • Yoon, J., Song, J., Choi, J., Talluri, S., Jung, K. (). The Implementation of Digital Technologies in a Joint Sustainability Development. Working Paper.
  • Song, J., Park, A., Zhao, Y. (2021). Hunger Chain – A Competitive Supply Chain Simulation. Decision Sciences Journal of Innovative Education, 19(3) 204-213.
  • Johnson, A., Canovale, S., Song, J., Zhao, Y. (2021). Drivers of Fulfillment Performance in Mission Critical Logistics Systems: An Empirical Analysis. International Journal of Production Economics, 237(108138).
  • Song, J., Zhao, Y., Xu, X. (2021). Incentive and Gaming in Collaborative Projects under the Risk Sharing Partnerships. Manufacturing & Service Operations Management, 23(2) 453-470.
  • Song, J., Sung, J., Park, T. (2019). Applications of Blockchain to Improve Supply Chain Traceability. Procedia Computer Science, 162 119-122.
  • Choi, S., Song, J., Xu, X., Zhao, Y. (2019). Models of Channel Coordination (pp. 226–266). Edward Elgar
  • Song, J., Chen, W., Lei, L. (2018). Supply Chain Flexibility and Operations Optimization Under Demand Uncertainty: A Case in Disaster Relief. International Journal of Production Research, 56(10).

Selected Presentations

  • Hunger Chain – A Competitive Supply Chain Simulation - DSI annual conference, November 2023 - Atlanta, GA
  • Hunger Chain – A Competitive Supply Chain Simulation - INFORMS annual conference, October 2021 - Anaheim, CA
  • Hunger Chain – A Competitive Supply Chain Simulation - INFORMS annual conference, November 2020 - Virtual
  • Supply Chain Integration for Online Shopping Holidays: Risk Penalty vs. Flat Rate - INFORMS annual conference, October 2019 - Seattle, WA
  • Hunger Chain – A Competitive Supply Chain Simulation - POMS annual conference, May 2019 - Washington, D.C.
  • Supply Chain Integration for Online Shopping Holidays: Risk Penalty vs. Flat Rate - INFORMS annual conference, November 2018 - Phoenix, AZ
  • Supply Chain Integration for Online Shopping Holidays: Risk Penalty vs. Flat Rate - WDSI annual conference, April 2018 - Kauai, HI
  • Supply Chain Integration for Online Shopping Holidays: Risk Penalty vs. Flat Rate - CSUPOM annual conference, March 2018 - Hayward, CA
  • Supply Chain Integration for Online Shopping Holidays: Risk Penalty vs. Flat Rate - DSI annual conference, November 2017 - Washington, D.C.
  • Incentives and Gaming in Collaborative Projects under the Risk Sharing Partnership - POMS annual conference, May 2017 - Seattle, WA
  • Drivers of Fulfillment Performance in Mission Critical Logistics Systems: An Empirical Analysis - DSI annual conference, November 2016 - Austin, TX
  • Incentives and Gaming in Collaborative Projects under the Risk Sharing Partnership - INFORMS annual conference, November 2016 - Nashville, TN
  • Drivers of Fulfillment Performance in Mission Critical Logistics Systems: An Empirical Analysis - POMS annual conference, May 2016 - Orlando, FL
  • Incentives and Gaming in Collaborative Projects under the Risk Sharing Partnership - DSI annual conference, November 2015 - Seattle, WA
  • The Behavioral Bayesian Newsvendors in a Supply Chain - INFORMS annual conference, November 2015 - Philadelphia, PA
  • Drivers of Fulfillment Performance in Mission Critical Logistics Systems: An Empirical Analysis - The British Council’s UKIERI’s Trilateral Research Meeting, September 2015 - Princeton, NJ
  • Drivers of Fulfillment Performance in Mission Critical Logistics Systems: An Empirical Analysis - US Defense Logistics Agency (DLA) Headquarters, February 2015 - Fort Belvoir, VA
  • A Design of Allocation Mechanism of Scarce Capacity: Reserve and Trade - INFORMS annual conference, November 2014 - San Francisco, CA
  • A Design of Allocation Mechanism of Scarce Capacity: Reserve and Trade - POMS annual conference, May 2014 - Atlanta, GA

Research Currently in Progress

  • Analysis of Consumer Response to Online Same-day Grocery Delivery Service: The Case of Korea
    An, H., Park, A., Song, J.
  • Design of Allocation Mechanism of Scarce Capacity: Reserve and Trade
    Song, J., Zhao, Y., Choi, S.
  • Information Quality towards Product Quality: A Duopoly Model on New Product Development with Preannouncement
    Choi, J., Song, J., Yoon, J.
  • Optimizing Staffing and Scheduling Problem for Medical Personnel at Walk-in Mass Vaccination Center in Korea
    Song, J., Choi, S.
  • The Behavioral Bayesian Newsvendors in a Supply Chain
    Song, J., Xu, X.
  • To Lie or Not to Lie: Demand Forecast Sharing in a Supply Chain
    Song, J., Lee, J., Xu, X.