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Melissa Sullivan

Senior Manager HR/Payroll Operations

Payroll Services


Melissa Sullivan, the Manager of HR and Payroll Operations, manages a team of five professionals who support all aspects of the Human Resource enterprise application. Her team works extensively with campus customers to provide assistance and support of HR services.
Melissa participates in a number of campus and university-wide committees and initiatives. She has been a HR Core Team leader for over 10+ years and is the university wide HR Module leader for Commitment Accounting, Time and Labor, and Enterprise Learning. Melissa also has a broad range of HRIS experience including HR ePAF management, HR Security, Payroll, Auditing, Reporting, SUMMIT, Identity Management, HR/SA Integration and HR/Finance Integration.
Melissa has an undergraduate degree from Arizona State University, and brings 23+ years of experience in UMass Lowell’s Human Resources Office.