- Click on Service Requests located on the left hand menu.
- Enter UMass Lowell username (FirstName_LastName) and password. Click on continue.
- Select a site page; click on service requests.
- Display service requests page: click on create service request in the lower right corner.
- Confirm requester page: fill in any extra information then click next.
- Select a Service page: choose locksmith services or new web request.
- Enter Service Details:
- Fill in "Work Title" (e.g Building-Room number).
- Fill in "Description of Work" (details of request).
- Click "next".
- Location page:
- Click on site button; click on UMass-Lowell-Lowell or LOW02.
- Click on building button, then click on your building name. Note: floors and rooms are not required.
- Click "next".
- Review your information and then click finish.
- You can now hit Logout in upper right corner.