Facilities Business Operations at UMass Lowell manages fiscal, personnel, administrative, and business services, ensuring consistency and continuity in support of all departments within Facilities Management.
Key responsibilities include:
- Fiscal Management: Aligning financial processes with university policies, handling budgets, and financial reporting.
- Personnel Management: Oversees all Facilities Management personnel functions and procedures from position management and searches, to performance reviews, training, discipline and labor management.
- Office Administration: Provide administrative services to manage office functions and business equipment, including IT systems support.
- Procurement: Administering procurement processes and financial interfaces, including managing bidding and contracting for services and construction, and processing department and project-related invoices.
- Service Center: Performs work order management, dispatch for requests, elevators, etc.
- Business Continuity: Planning for continuity, documenting processes, and implementing improvements.
