**Dr. Yao Chen**Professor

**College**Manning School of Business**Department**Operations Informat Systems**Phone**(978) 934-2764**Office**Pulichino Tong Business Center - 446**Email**Yao_Chen@uml.edu

## Research Interests

Efficiency and Productivity issues

Dr. Chen's current research interests include efficiency and productivity issues in the operation of information systems, information technologyÍs impact on operations performance, and methodology development of Data Envelopment Analysis. Her work has appeared in such journals as the European Journal of Operational Research, International Journal of Production Economics, Information Technology & Management Journal, Annals of Operations research, OMEGA, Socio-Economic Planning Science, and others. She is a member of the Institute for Operations Research and Management Sciences (INFORMS).

## Education

**Ph D: Operations Management**, (2000), University of Massachusetts Amherst - Amherst, MA**MS: Industrial Engineering and Engineering Management**, (1992), School of Economics and Management, Southeast University - Nanjing, China**BS: Industrial Engineering**, (1988), Zhejiang University - Hangzhou, China

## Awards and Honors

- Best Reviewer Award
*- OMEGA journal*

## Publications

- Chen, Y.,
**Chen, Y.**, Oztekin, A. (2017) "A hybrid data envelopment analysis approach to analyse college graduation rate at higher education institutions,"*INFOR: Information Systems and Operational Research*55:3 pp. 188–210 - Du, J.,
**Chen, Y.**, Huang, Y. (2017) "A Modified Malmquist-Luenberger Productivity Index: Assessing Environmental Productivity Performance in China.,"*European Journal of Operational Research* - Misiunas, N., Oztekin, A.,
**Chen, Y.**, Chandra, K. (2016) "DEANN: A healthcare analytic methodology of data envelopment analysis and artificial neural networks for the prediction of organ recipient functional status.,"*Omega*58: pp. 46 - 54 - AlEbbini, L., Oztekin, A.,
**Chen, Y.**(2016) "FLAS: Fuzzy Lung Allocation System for US-based Transplantations,"*European Journal of Operational Research*248:3 pp. 1051–1065 - Galagedera, D.U., Watson, J., Premachandra, I.,
**Chen, Y.**(2015) "Modeling leakage in two-stage DEA models: An application to US mutual fund families,"*Omega* **Chen, Y.**, Du, J. (2015) "Super-Efficiency in Data Envelopment Analysis,"*Springer*pp. 381–414- Du, J.,
**Chen, Y.**, Huo, J. (2015) "DEA for non-homogenous parallel networks,"*Omega*56: pp. 122 - Du, J., Wang, J.,
**Chen, Y.**, Chou, S., Zhu, J. (2014) "Incorporating health outcomes in Pennsylvania hospital efficiency: an additive super-efficiency DEA approach,"*Annals of Operations Research*221:1 pp. 161-172 **Chen, Y.**, Cook, W.D., Zhu, J. (2014) "Additive Efficiency Decomposition in Network DEA,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 91- Li, Y.,
**Chen, Y.**, Liang, L., Xie, J. (2014) "DEA Models for Extended Two-Stage Network Structures,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 261 - Du, J.,
**Chen, Y.**, Cook, W.D., Liang, L., Zhu, J. (2014) "Evaluating Two-Stage Network Structures: Bargaining Game Approach,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 165 **Chen, Y.**, Cook, W.D., Kao, C., Zhu, J. (2014) "Network DEA Pitfalls: Divisional Efficiency and Frontier Projection,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 31**Chen, Y.**, Du, J., Sherman, H.D., Zhu, J. (2014) "Shared Resources and Efficiency Decomposition in Two-Stage Networks,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 189**Chen, Y.**, Cook, W.D., Zhu, J. (2014) "Two-Stage Network Processes: DEA Frontier Identification,"*Data Envelopment Analysis: A Handbook on the Modeling of Internal Structures & Networks*pp. 79**Chen, Y.**, Cook, W.D., Kao, C., Zhu, J. (2013) "Decision Support: Network DEA pitfalls: Divisional efficiency and frontier projection under general network structures,"*European Journal of Operational Research*226: pp. 507-515**Chen, Y.**, Djamasbi, S., Du, J., Lim, S. (2013) "Integer-valued DEA super-efficiency based on directional distance function with an application of evaluating mood and its impact on performance,"*International Journal of Production Economics*146: pp. 550-556- Cui, Y.,
**Chen, Y.**, Liu, J., Lee, Y.-., Wu, J., Wang, X. (2013) "State management in IPv4 to IPv6 transition,"*Network, IEEE*29:6 pp. 48-53 **Chen, Y.**, Du, J., Huo, J. (2013) "Super-efficiency based on a modified directional distance function,"*Omega*41: pp. 621-625- Hwang, S., Chen, C.,
**Chen, Y.**, Lee, H., Shen, P. (2013) "Sustainable design performance evaluation with applications in the automobile industry: Focusing on inefficiency by undesirable factors,"*Omega*41: pp. 553-558 **Chen, Y.**, Cook, W.D., Kao, C., Zhu, J. (2013) "Network DEA pitfalls: Divisional efficiency and frontier projection under general network structures,"*European Journal of Operational Research*226:3 pp. 507-515- Li, Y.,
**Chen, Y.**, Liang, L., Xie, J. (2012) "DEA models for extended two-stage network structures,"*Omega*40:5 pp. 611-618 - Du, J., Chen, C.,
**Chen, Y.**, Cook, W.D., Zhu, J. (2012) "Decision Support: Additive super-efficiency in integer-valued data envelopment analysis,"*European Journal of Operational Research*218: pp. 186-192 **Chen, Y.**, Du, J., Huo, J. (2012) "Super-efficiency based on a modified directional distance function,"*Omega (United Kingdom)*41:3 pp. 621-625- Hwang, S.N., Chen, C.,
**Chen, Y.**, Lee, H.S., Shen, P.D. (2012) "Sustainable design performance evaluation with applications in the automobile industry: Focusing on inefficiency by undesirable factors,"*Omega (United Kingdom)*41:3 pp. 553-558 - Du, J., Chen, C.,
**Chen, Y.**, Cook, W.D., Zhu, J. (2012) "Additive super-efficiency in integer-valued data envelopment analysis,"*European Journal of Operational Research*218:1 pp. 186-192 - Du, J., Liang, L.,
**Chen, Y.**, Cook, W.D., Zhu, J. (2011) "A bargaining game model for measuring performance of two-stage network structures,"*European Journal of Operational Research*210:2 pp. 390-397 - Gregoriou, G.N., Pascalau, R.,
**Chen, Y.**(2011) "Congestion in commodity trading advisors,"*INFOR*49:1 pp. 63-74 - Premachandra, I.M.,
**Chen, Y.**, Watson, J. (2011) "DEA as a tool for predicting corporate failure and success: A case of bankruptcy assessment,"*Omega*39:6 pp. 620-626 - Du, J., Wang, J.,
**Chen, Y.**, Chou, S.Y., Zhu, J. (2011) "Incorporating health outcomes in Pennsylvania hospital efficiency: an additive super-efficiency DEA approach,"*Annals of Operations Research*pp. 1-12 - Du, J., Liang, L.,
**Chen, Y.**, Cook, W.D., Zhu, J. (2011) "Interfaces with Other Disciplines: A bargaining game model for measuring performance of two-stage network structures,"*European Journal of Operational Research*210: pp. 390-397 **Chen, Y.**(2011) "Productivity of Automobile Industries Using the Malmquist Index: Evidence from the Last Economic Recession,"*Journal of CENTRUM Cathedra*4:2 pp. 165-181**Chen, Y.**, Liang, L. (2011) "Short Communication: Super-efficiency DEA in the presence of infeasibility: One model approach,"*European Journal of Operational Research*213: pp. 359-360**Chen, Y.**, Liang, L. (2011) "Super-efficiency DEA in the presence of infeasibility: One model approach,"*European Journal of Operational Research*213:1 pp. 359-360**Chen, Y.**, Du, J., David Sherman, H., Zhu, J. (2010) "DEA model with shared resources and efficiency decomposition,"*European Journal of Operational Research*207:1 pp. 339-349- Du, J., Liang, L.,
**Chen, Y.**, Bi, G.b. (2010) "DEA-based production planning,"*Omega*38:1-2 pp. 105-112 **Chen, Y.**, Du, J., Sherman, H.D., Zhu, J. (2010) "Decision Support: DEA model with shared resources and efficiency decomposition,"*European Journal of Operational Research*207: pp. 339-349**Chen, Y.**, Cook, W.D., Zhu, J. (2010) "Deriving the DEA frontier for two-stage processes,"*European Journal of Operational Research*202:1 pp. 138-142**Chen, Y.**, Cook, W.D., Zhu, J. (2010) "Production, Manufacturing and Logistics: Deriving the DEA frontier for two-stage processes,"*European Journal of Operational Research*202: pp. 138-142**Chen, Y.**, Cook, W.D., Zhu, J. (2010) "Deriving the DEA frontier for two-stage processes,"*European Journal of Operational Research*202:1 pp. 138-142**Chen, Y.**, Cook, W.D., Li, N., Zhu, J. (2009) "Additive efficiency decomposition in two-stage DEA,"*European Journal of Operational Research*196:3 pp. 1170-1176- Wu, J., Liang, L.,
**Chen, Y.**(2009) "DEA game cross-efficiency approach to Olympic rankings,"*Omega*37:4 pp. 909-918 **Chen, Y.**, Gregoriou, G.N., Rouah, F.D. (2009) "Efficiency persistence of bank and thrift CEOs using data envelopment analysis,"*Computers and Operations Research*36:5 pp. 1554-1561**Chen, Y.**, Liang, L., Zhu, J. (2009) "Equivalence in two-stage DEA approaches,"*European Journal of Operational Research*193:2 pp. 600-604**Chen, Y.**, Liang, L., Zhu, J. (2009) "O.R. Applications: Equivalence in two-stage DEA approaches,"*European Journal of Operational Research*193: pp. 600-604**Chen, Y.**, Cook, W.D., Li, N., Zhu, J. (2009) "Additive efficiency decomposition in two-stage DEA,"*European Journal of Operational Research*196:3 pp. 1170-1176**Chen, Y.**, Liang, L., Zhu, J. (2009) "Equivalence in two-stage DEA approaches,"*European Journal of Operational Research*193:2 pp. 600-604- Ali, A.I.,
**Chen, Y.**(2009) "Extending Data Envelopment Analysis to Comparative Performance Assessment,"*Empirical Economics Letters*8:2 pp. 189-196 - Li, Y., Liang, L.,
**Chen, Y.**, Morita, H. (2008) "Models for measuring and benchmarking olympics achievements,"*Omega*36:6 pp. 933-940 **Chen, Y.**, Zhu, J. (2007) "Interval and Ordinal Data: How Standard Linear DEA Model Treats Imprecise Data,"*New York: Springer*pp. 35-62- Yu, A.B.,
**Chen, Y.**, Zhao, N., Jia, D.W. (2007) "Machinability evaluation of machinable ceramics with DEA method,"*Tianjin Daxue Xuebao (Ziran Kexue yu Gongcheng Jishu Ban)/Journal of Tianjin University Science and Technology*40:2 pp. 148-152 **Chen, Y.**(2007) "Imprecise dea -envelopment and multiplier model approaches,"*Asia-Pacific Journal of Operational Research*24:2 pp. 279-291**Chen, Y.**, Liang, L., Yang, F. (2006) "A DEA game model approach to supply chain efficiency,"*Annals of Operations Research*145:1 pp. 5-13**Chen, Y.**, Liang, L., Yang, F., Zhu, J. (2006) "Evaluation of information technology investment: a data envelopment analysis approach,"*Computers and Operations Research*33: pp. 1368-1379**Chen, Y.**, Liang, L., Yang, F. (2006) "A DEA game model approach to supply chain efficiency,"*Annals of Operations Research*145:1 pp. 5- Gregoriou, G.N.,
**Chen, Y.**(2006) "Evaluation of commodity trading advisors using fixed and variable and benchmark models,"*Annals of Operations Research*145:1 pp. 183-200 **Chen, Y.**, Morita, H., Zhu, J. (2005) "Context-dependent DEA with an application to Tokyo public libraries,"*International Journal of Information Technology and Decision Making*4:3 pp. 385-394**Chen, Y.**(2005) "Interfaces with Other Disciplines: Measuring super-efficiency in DEA in the presence of infeasibility,"*European Journal of Operational Research*161: pp. 545-551**Chen, Y.**(2005) "On preference structure in data envelopment analysis,"*International Journal of Information Technology and Decision Making*4:3 pp. 411-431**Chen, Y.**, MORITA, H., ZHU, J. (2005) "Context-Dependent Dea with an Application to Tokyo Public Libraries,"*International Journal of Information Technology & Decision Making*4:3 pp. 385-394**Chen, Y.**(2005) "Measuring super-efficiency in DEA in the presence of infeasibility,"*European Journal of Operational Research*161:2 pp. 545-551**Chen, Y.**, Ali, A.I. (2004) "DEA Malmquist productivity measure: New insights with an application to computer industry,"*European Journal of Operational Research*159:1 pp. 239-249**Chen, Y.**, Ali, A.I. (2004) "Interfaces with Other Disciplines: DEA Malmquist productivity measure: New insights with an application to computer industry,"*European Journal of Operational Research*159: pp. 239-249**Chen, Y.**(2004) "Ranking efficient units in DEA,"*Omega*32:3 pp. 213-219**Chen, Y.**, Sherman, H.D. (2004) "The benefits of non-radial vs. radial super-efficiency DEA: an application to burden-sharing amongst NATO member nations,"*Socio-economic planning sciences*38: pp. 307-320**Chen, Y.**, Sherman, H.D. (2004) "The benefits of non-radial vs. radial super-efficiency DEA: An application to burden-sharing amongst NATO member nations,"*Socio-economic planning sciences*38:4 pp. 307-320**Chen, Y.**, Motiwalla, L.F., Khan, M.R. (2004) "Using Super-Efficiency Dea to Evaluate Financial Performance of E-Business Initiative in the Retail Industry,"*International Journal of Information Technology & Decision Making*3:2 pp. 337-351**Chen, Y.**, Zhu, J. (2004) "Measuring Information Technology’s Indirect Impact on Firm Performance,"*Information Technology & Management*5:1 pp. 9-22**Chen, Y.**(2003) "A non-radial Malmquist productivity index with an illustrative application to Chinese major industries,"*International Journal of Production Economics*83:1 pp. 27-35**Chen, Y.**, Zhu, J. (2003) "DEA models for identifying critical performance measures,"*Annals of Operations Research*124:1-4 pp. 225-244**Chen, Y.**, Wang, H.M. (2003) "Growth morphologies and mechanism of TiC in the laser surface alloyed coating on the substrate of TiAl intermetallics,"*Journal of Alloys and Compounds*351:1-2 pp. 304-308**Chen, Y.**, Morita, H., Zhu, J. (2003) "Multiplier bounds in DEA via strong complementary slackness condition solution,"*International Journal of Production Economics*86:1 pp. 11-19**Chen, Y.**, Zhu, J. (2003) "DEA Models for Identifying Critical Performance Measures,"*Annals of Operations Research*124:1-4 pp. 225-244**Chen, Y.**, Ali, A.I. (2002) "Output-input ratio analysis and DEA frontier,"*European Journal of Operational Research*142:3 pp. 476-479

## Contracts, Fellowships, Grants and Sponsored Research

- Improving Organ Transplantation with Advanced Analytics (),
*Grant -*

Chen, Y. - (2014),
*Contract - National Ocean University (Taipei, Taiwan)***Chen, Y.** - summer research support, international travel expenses plus on site living cost (2011),
*Contract - School of Management, University of Science & Technology of China, Hefei, China*

Chen, Y. - summer research support, international travel expenses plus on site living cost (2008),
*Contract - School of Management, University of Science & Technology of China, Hefei, China*

Chen, Y.