Skip to Main Content

UMass Lowell will resume on-campus instruction, research and campus life for Fall 2020. View the plan for more info.

Edward Chen

Edward T. Chen is a Professor in the Manning School of Business - Operations and Information Systems Department at UMass Lowell.
Professor Edward T. ChenProfessor
  • College
    Manning School of Business
  • Department
    Operations and Information Systems
  • Phone
    (978) 934-2756
  • Fax
    (978) 934-4034
  • Office
    Pulichino Tong Business Center - 452
  • Email
  • Profile Links

Research Interests

Systems Analysis and Design, Knowledge Management, e-Commerce, Project Management

information technology project management, knowledge management, telemedicine, Internet of Things


  • BS: Management Science, National Chiao-Tung University - Taiwan, Republic of China
  • MBA: Information Systems, Texas Tech University - Lubbock, TX
  • Ph D: Information Systems, University of Texas at Arlington - Arlington, TX
    Supporting Area: Management Science


Dr. Edward T. Chen is a professor of Management Information Systems in the Operations and Information Systems Department. Professor Chen has received several outstanding teacher recognitions from the Student Government Association of UMass Lowell. He also received the Excellent Teaching Award from the College of Management of National Chung Cheng University and the Best Graduate Teaching Performance Award from the College of Business Administration of University of Texas at Arlington.
Professor Chen has been serving as vice-president, journal editor-in-chief, board director, editorial reviewer, track chair, session chair, and ad hoc reviewer on many professional associations in the information systems discipline. He also holds permanent memberships of honor societiesߞBeta Gamma Sigma, Alpha Iota Delta, Omega Rho, and Phi Beta Delta. Before joining UMass Lowell, Dr. Chen taught at Southeastern Louisiana University and National Chung Cheng University. Prior to his teaching career, Professor Chen worked as a systems analyst and programmer for PepsiCo, Inc. He also has served as consultant to train corporate managers.

Selected Publications

  • Chen, E.T. (UMass Lowell) (2018). Chapter 269: Green IT and the Struggle for a Widespread Adoption (pp. 3077-3085). IGI Global Publications
  • Chen, E.T. (UMass Lowell) (2017). Considerations of Telemedicine in the Delivery of Modern Healthcare. American Journal of Management, 17(3) 20-28.
  • Chen, E.T. (UMass Lowell) (2017). Chapter 6: Issues and Considerations in the Application of Data Mining in Business (pp. 117-135). Auerbach Publications
  • Chen, E.T. (UMass Lowell) (2016). Chapter 131: RFID’s and the Changing Marketplace (pp. 1858-1867). IGI Global Publications
  • Chen, E.T. (UMass Lowell) (2016). Chapter 144: Impacts of Social Media on Today’s Business (pp. 2030-2038). IGI Global Publications
  • Chen, E.T. (UMass Lowell) (2016). Chapter 6: Examining the Influence of Information Technology on Modern Health Care (pp. 110-136). IGI Global Publications
  • Chen, E.T. (UMass Lowell) (2016). Chapter 16: Virtual Team Management for Higher Performance (pp. 298-310). IGI Global Publications
  • Chen, E. (2015). The Gamification as a Resourceful Tool to Improve Work Performance (pp. 473–488). Springer
  • Chen, E. (2014). Enhancing electronic commerce with hybrid mobile application development architecture (pp. 161).
  • Chen, E. (2014). RFID Technology and Privacy (pp. 140). RFID Technology Integration for Business Performance Improvement
  • Chen, E. (2014). Web 2.0 and Social Media in Today’s Business World (pp. 200).
  • Chen, E. (2014). U.S.-China Trade Relations and Economic Distrust. The Chinese Economy, 47(3) 57.
  • Chen, E. (2013). Issues and technologies of effective energy management (pp. 203-218). Business Strategies and Approaches for Effective Engineering Management
  • Chen, E. (2013). Making agile development and offshoring practice successful on global software development project (pp. 106-118). Cultural and Technological Influences on Global Business
  • Chen, E. (2013). An Observation of Healthcare Knowledge Management (13: pp. 95-106). Communications of the IIMA
  • Chen, E. (2013). Knowledge Management Implementation in the Health Care Industry. Proceedings for the Northeast Region Decision Sciences Institute (NEDSI), 634-644.
  • Chen, E. (2012). Implementation Issues of Enterprise Data Warehousing and Business Intelligence in the Healthcare Industry. Communications of the IIMA, 12(2) 39.
  • Chen, E. (2011). Web 2.0 social networking technologies and strategies for knowledge management (pp. 84-102). Knowledge Management 2.0: Organizational Models and Enterprise Strategies
  • Chen, E. (2011). Social Networking Technologies in Knowledge Management. Proceedings for the Northeast Region Decision Sciences Institute (NEDSI), 922-931.
  • O’Keefe, M., Chen, E. (2011). The Impact of Emergent Web 2.0 on Virtual Teams. (English). Communications of the IIMA, 11(2) 91.
  • Chen, E. (2010). Adopting e-business in small and medium enterprise. Communications of the IIMA, 10(2) 29.
  • Chen, E. (2010). Green information technology and virtualization in corporate environmental management information systems (pp. 23-36). Corporate Environmental Management Information Systems: Advancements and Trends
  • Chen, E. (2010). Enhancing Corporate Environmental Management Performance with Green Information Technology and Virtualization. Proceedings for the Northeast Region Decision Sciences Institute (NEDSI), 230-235.
  • Chen, E. (2009). Enterprise resource planning system: Issues and implementation (pp. 102-114). Emerging Topics and Technologies in Information Systems
  • Chen, E. (2008). Successful e-learning in corporations. Communications of the IIMA, 8(2) 45.
  • Chen, E. (2008). A Cross-Section Examination of Kms on Firm Performance. Proceedings for the Northeast Region Decision Sciences Institute (NEDSI), 457-462.
  • Feng, D., Chen, E. (2007). Firm performance effects in relations to the implementation and use of knowledge management systems. International Journal of Innovation and Learning, 4(2) 172-185.
  • Hsu, J., Chen, E. (2006). The Impact of Mergers and Acquisitions on Information Systems: A Case of A Software Industry Acquisition. Communications of the IIMA, 6(1) 6.
  • Feng, K., Chen, E., Liou, W. (2004). Implementation of Knowledge Management Systems and Firm Performance: an Empirical Investigation. Journal of Computer Information Systems, 45(2) 92-104.
  • Hsu, J.S., Chen, E. (2004). Managers’ Perceived Benefits of Using Electronic Procurement in Taiwan. Communications of the IIMA, 4(2) 3.
  • Chen, H., Chen, E., Yeh, A. (2003). The effects of relationship commitment and trust on business to consumer electronic commerce-the case of Taiwan. Communications of the IIMA, 3(1) 4.
  • Chong, P.P., Chen, E., Chen, J.C. (2002). E-Procurement in Taiwan: Issues and Viewpoints. Review of Pacific Basin Financial Markets & Policies, 5(4) 521.
  • Chen, E., Sircar, S., Hwang, H. (2002). Investigating the Effects of Group Support Systems and Member Training on Decision-Making Task (pp. 1304-1309). Proceedings - Annual Meeting of the Decision Sciences Institute
  • Chen, E., Sicrar, S., Hwang, H. (1998). Use of GDSS and training of group members to improve decision-making: An empirical study. Journal of International Information Management, 7(1) 2.
  • Lai, V.S., Chen, E. (1995). An assessment of the job prospects of MIS doctoral students in the academic marketplace. Information and Management, 29(4) 183-189.
  • Chen, E. (1978). PROGRAM COMPLEXITY AND PROGRAMMER PRODUCTIVITY. IEEE Transactions on Software Engineering, SE-4(3) 187-194.

Selected Presentations

  • - Northeast Decision Sciences Institute 2013 Annual Meeting, April 2013 - Brooklyn, New York
  • - 23rd International Information Management Association Annual Conference, October 2012 - Chicago, Illinois
  • - International Information Management Association Annual Conference, October 2011 - New Orleans, Louisiana
  • - Northeast Decision Sciences Institute (NEDSI) Annual Conference, April 2011 - Montreal, Quebec, Canada

Selected Contracts, Fellowships, Grants and Sponsored Research

  • Partnership for a Sustainable and Cleaner Production of Coffee and Biofuels in Central America (), Grant - Higher Education for Development (HED)
    Chen, E., Lee, K. (Principal)
  • USAID Center for Sustainable Infrastructure in Developing Regions: The Living Waters Initiative (), Grant - U.S. Agency for International Development (USAID)
    Chen, E., Raudales, R. (Co-Principal), Lee, K. (Co-Principal)