How Can We Help?
ISSO Advising
You are now able to schedule an appointment with ISSO to meet with your advisor.
More information and details are available on the ISSO Advising page.
General Questions
Information on e-form Status, Social Security Number (SSN), Travel and Document Pick-up.
Email: ISSO@uml.edu
Phone: 978-934-2383
Fax: 978-934-3022
Business Hours and Location
Business Hours during Winter Break
Closed the week of December 22, 2025-December 26, 2025.
If you have an urgent request during this closure, please email us at isso@uml.edu. We will be monitoring this email inbox during business hours and will respond to time-sensitive inquiries. Many questions can also be answerd by reviewing the ISSO website.
Open remotely the week of December 29, 2025 to January 2, 2026, with the exception of being closed on January 1, 2026. Our hours will be:
- Monday, December 29: Remote 8:30 a.m. - 5 p.m.
- Tuesday, December 30: Remote 8:30 a.m. - 5 p.m.
- Wednesday, December 31: Remote 8:30 a.m. - 5 p.m.
- Thursday, January 1: University Closed
- Friday, January 2: Remote 8:30 a.m. - 5 p.m.
During this week, please contact ISSO by:
- Phone: 978-934-2383
- Email: isso@uml.edu
- Schedule an appointment with ISSO (virtual or phone)
Regular Business Hours
Our hours are Monday through Friday: 8:30 a.m. - 5 p.m. unless otherwise noted.
Location
Graduate and Professional Studies (GPS) Center
839 Merrimack Street, Suite 255
Lowell, MA 01854-5120